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Charley has had an endless amount of health problems. I wasn't sure if having insurance would help since he has so many pre-existing conditions. But he recently had an accident and needed an x-ray. Because of the accident, the vet discovered some other issues. It's been finally diagnosed as Cushing's Disease, which has constant follow up tests and medication required for life. It has all been covered with no hassle and saved me and will save me a lot of money. They also have great customer service and online tools. My only recommendation would be to have an app for members to be able to easily log into from their phones to submit and view claims and see account information. Thanks to embrace for being helpful and happy to pay out claims with no push back. Good and ethical company that I trust.

Had Ins with Petplan and could never get them to clarify policy and finally cancelled policy. Bought policy with healthy paws and all questions were promptly answered. My pug had surgery and I filed claim. My claim was processed and paid in a matter of days. WONDERFUL.

When we first got our new puppy a few years ago, we decided to get Embrace for both the new puppy and our other dog. So, when our Peanut, a 9 year old Golden Retriever/Chocolate Lab mix was diagnosed with a foreign body obstruction and needed to have emergency surgery that included a hefty bill that we weren't expecting, we were thankful to have this pet insurance. Embrace was very easy to work with and friendly. The claim process was quick and it saved me bundles! Since then we have recommended them to all of our friends with pets!

We hesitated in obtaining pet insurance for our 1 year old cat. However we spent a lot of money with prior cats as they got older. Unbeknown to us our cat would develop IBD and require blood tests and scans to determine her illness and get her back on the road to recovery. She just had another major flare up...cannot say enough good about Embrace ~ they are there when you need them most. Very prompt service as well.

I recently had to file my first claim for my cat who had a freak accident and fractured her leg from a fall the week before Thanksgiving and required orthopedic surgery. After submitting my claim, HealthyPaws was prompt in letting me know what medical records they needed and were very helpful when I followed up that they received everything to begin processing my claim. Once I was assured that they had all the information they needed (all documents received by Tuesday of Thanksgiving week), my claim was processed and completed by the end of Friday the same week (remember this is during the holidays??). There was no dancing around or trying to delay the process. My reimbursement check arrived the following Monday (80%, -$250 deductible). This was not a pre-existing injury/illness so there were no conflicts. Everything went much faster than I had anticipated especially during the holidays and everyone I contacted within HealthyPaws was friendly and very helpful.

My rescue Gunner is a frequent flyer at the vet (allergies, ears, and let's not forget those foreign objects that he seems to eat). His recent episode resulted in emergency surgery!!! Got him home and settled, snapped a pic of the receipt and VIOLA -- claim approved. My experience with Healthy Paws has been fabulous (and I am a stickler about customer service ESPECIALLY for my lil babekins). I've only had to call customer service once and resolved an outstanding issue involving copies of vet records and again....claim approved.

Easy automatic withdrawal for premium ,simple easy to follow claims forms fax it in an done payments come in 3 to 4 weeks covers even some of checkups

Our baby girl Sheena started having seizures and we took her to Univ. of TN Vet Hospital for a MRI and Spinal Tap to find the problem. Embrace paid over $1700.00 for these procedures within 10 days. Never had Pet Insurance before but I am a believer now.

My dog Blaze needed abdominal surgery just before Thanksgiving this year. It was expensive but thanks to Healthy Paws Insurance I was able to get 90% of the bill paid. He would not be alive today without Healthy Paws. I highly recommend it for piece of mind. Blaze is doing great now. He is strong and recovering fast. I sincerely am grateful for Healthy Paws generous insurance. We would not be able to afford to keep him without your help!

Our experience with Healthy Paws has been exceptional from the beginning. The rates are great especially with having three pets to cover. Our puppy was recently hit by a car and fractured her pelvis and required a trip to the ER and then surgery. I submitted the claims using the app and within ten days we were reimbursed( received checks) for both claims . I recently received a follow up email asking how my puppy was doing and wishing her a speedy recovery. I truly appreciate how easy the whole claims process was and the amazing customer care given. I would recommend Healthy Paws to anyone with pets!