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I want to commend Healthy Paws staff for helping me coordinate with the hospital while my dog was being attended to after falling off a cliff. The sticker shock for taking her to the best emergency care vet was another 1-2 punch on top of the stress of dealing with her emergency. Healthy Paws staff made me feel at ease immediately. I happened to be on the phone with HP's representative while the doctor came into the room with my dogs assessment and estimate for her veterinary care through her recovery period. My jaw dropped when I heard how much it was going to cost and the HP associate immediately communicated that I should take comfort in knowing my doggy was covered for the very best care and that I should focus on my pup instead of worrying about the costs involved, I received my reimbursement check (I chose the 80% reimbursment policy) from Healthy Paws within a few days after submitting her bills.I posted her story on Facebook with a link to Healthy Paws site, and 3 people signed their dogs up that day (that's only the one's I know of, there may be more). Once my dog can return to her local dog park, you can bet we'll be telling all our dog friends about Healthy Paws. I also posted the cute get well card their staff signed and sent her. There's a good reason why Healthy Paws is the top rated pet insurer. Unless they had someone at the bottom of the cliff to catch her, there's nothing more they could have done to help. Healthy Paws is truly the best.

Our seven year-old Rottie/Lab Mix tore her ACL. We took her in for the surgery consultation only to find out that she had a small growth on her lower lip which the surgeon thought might be melanoma. So, during her ACL surgery her growth was removed and biopsied. It in fact, turned out to be melanoma. She just received her third melanoma shot yesterday and she is doing very well. I cannot thank Embrace enough for helping to cover the costs for my sweet girl. My husband always jokes that she is spoiled rotten, nicknaming her the $10,000 dog. Thanks to Embrace she definitely lives up to that name.

who knew that mince pie was poisonous, not my dogs for sure. $1600. later at the emergency vet s. IV fluids, overnight stay , lab work etc,etc,I had the check less than a week later from Embrace Ins, they are the best .asked how my dogs were etc. customer service ,,,the BEST

As a first time pet owner (70 years old) I am very thankful for this insurance. I received payment from them before I was billed on the credit card I used and was able to send the money to pay the bill. Thanks for being so efficient.

I was very skeptical in the beginning...but this has been the smartest thing we've ever done!! Thank You!

Charley has had an endless amount of health problems. I wasn't sure if having insurance would help since he has so many pre-existing conditions. But he recently had an accident and needed an x-ray. Because of the accident, the vet discovered some other issues. It's been finally diagnosed as Cushing's Disease, which has constant follow up tests and medication required for life. It has all been covered with no hassle and saved me and will save me a lot of money. They also have great customer service and online tools. My only recommendation would be to have an app for members to be able to easily log into from their phones to submit and view claims and see account information. Thanks to embrace for being helpful and happy to pay out claims with no push back. Good and ethical company that I trust.

Had Ins with Petplan and could never get them to clarify policy and finally cancelled policy. Bought policy with healthy paws and all questions were promptly answered. My pug had surgery and I filed claim. My claim was processed and paid in a matter of days. WONDERFUL.

When we first got our new puppy a few years ago, we decided to get Embrace for both the new puppy and our other dog. So, when our Peanut, a 9 year old Golden Retriever/Chocolate Lab mix was diagnosed with a foreign body obstruction and needed to have emergency surgery that included a hefty bill that we weren't expecting, we were thankful to have this pet insurance. Embrace was very easy to work with and friendly. The claim process was quick and it saved me bundles! Since then we have recommended them to all of our friends with pets!

We hesitated in obtaining pet insurance for our 1 year old cat. However we spent a lot of money with prior cats as they got older. Unbeknown to us our cat would develop IBD and require blood tests and scans to determine her illness and get her back on the road to recovery. She just had another major flare up...cannot say enough good about Embrace ~ they are there when you need them most. Very prompt service as well.