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Extremely friendly and caring staff!Great pet insurance at affordable cost.

We picked a plan that worked for us and never thought we would "need" it. Well, we did and do. For the cost of one DVD a month, my pet is covered. One day into our dog's illness and our deductible was met. I simply take a picture of the bill using their incredibly easy to use app and in short time they let me know it's being processed and then another alert letting me know it is complete. Easy, fast, worry free insurance so I can concentrate on my dog!

Shortly after obtaining pet insurance from Healthy Paws, our Labradoodle became very ill. After several trips to the vet, medications, and finally, the emergency clinic, it was determined that he had Addison's disease. Without treatment, he would die. Throughout the week long ordeal, we were in contact with Healthy Paws as our medical costs were quickly mounting. They were calm, reassuring, and encouraging. Their reimbursement payments came quickly and they called to check in on Buster two different times to see how he was feeling. I highly recommend Healthy Paws to any pet owner!

Excellent customer service. Excellent coverage. What more can consumers ask for? No hidden terms. No headache submitting any claim: rest assured that all pets are safe under this plan.

We are on our third Cairn Terrier and signed up for pet insurance for the first time. Previous dogs had knee and back surgeries that were very expensive. So far we have just used it for a urinary track infection. It is good to have some relief from small vet bills and piece of mind that any future large vet bills will be covered.

I attempt to give all the information about the reason for the claim which is usually more than on the Vets invoice. The claim is always handled in a prompt efficient manner with communication to me on the progress and completion."

My poor Greyhound Gal had a broken toe accident while running like the wind. After two months and 5 doctors later - she is healed. I say 5 doctors because my initial vet wanted to splint her toe (bad idea because the Greyhounds don't do well with splinting AND she had a wound between the two toes). Another doctor in this practice wanted to amputate the toe! No way! Off to another practice who is much more experienced with the Greyhound breed. There was much concern about the wound becoming infected. It was a major challenge for the duration. ASPCA was wonderful with all the claims I submitted. Thankfully Gal is healed and still has all her toes!

Our dog Bertie was suffering from joint pain. The decision to have full hip replacement surgery was a tough one but he has come through and now leads a happy and active life. Without Embrace it would more than likely not been possible.They were very supportive throughout and prompt with reimbursement of a good portion of the surgery and post-operative care. Would definitely recommend Embrace to all pet owners.

Again, Embrace exceeded my expectations for prompt and professional management of my claim!

Very satisfied. Nothing negative to say.