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Embrace has been amazing since getting my yorkie 3 years ago. She's had some serious stomach issues and it should've cost me thousands of dollars but it didn't. I'm beyond glad they're in business. Before they did direct deposit, checks were mailed in a timely manner. Their customer service is amazing! I plan to be a customer as long as I keep my Coco-nut Chanel. Keep up the great work! I continue to refer my friends as soon as I find out they've gotten a pet.

I have had a wonderful experience thus far with Embrace. The ease of submitting claims and the fast turn around for reimbursements is amazing. I would highly recommend.

Wish I could sign up for my personal health insurance with Embrace they are efficient and resoonsive

Very happy with pets best very good service with fast processing of claims. They are also very good at answering questions.

The month of August was a bad month for our 2 1/2 year old chocolate lab. I think I had five claims. Pets Best reviewed and paid them so fast, I was shocked. I thought we were going to lose our dog and the expense was crazy.. But, with Pets Best Insurance, It helped so much. When I call them, they are generally concerned about my pet.

We didn't purchase pet insurance for our mini-doxie until he was 10 and it's very difficult to find any coverage at that age. Embrace not only covers his accidents and injuries but any future illnesses, as well. Their service is top-notch and claim reimbursement is fast and efficient.

We’ve had three Golden Retrievers and with each one when they were puppies, we THOUGHT about getting pet insurance but never did it. With each pup, we regretted our decision because sure enough, something came up and we were left with expensive vet bills. From a thyroid condition in our first to a broken leg with our second and seizures with our third regret for not having pet insurance set in each time. After each expensive bill, we assumed that nothing worse would happen to our pet and the previous diagnosis would leave our pet with a pre-existing condition and insurance would never cover anything. We then found Embrace Pet Insurance. With the addition of the wellness coverage, that we knew we were very likely to use since grooming was included, the overall monthly costs weren’t as high as they seemed. Embrace also has a 30-day review plan. Upon request, they will review your pet’s history and let you know what is covered and what isn’t covered due to any previous health issues. You can cancel the policy if you don’t like their response. Even though our third dog had seizures, since he was only 6 months old, we decided to take a chance with Embrace. We signed our pup up online and requested the 30-day review. We also submitted the orthopedic report from our vet so we didn’t have to wait for this coverage as well. In less than a month, our pup swallowed some objects whole and had to have emergency surgery as a result. It’s not fun having to play god for a pet. Having the insurance gave us peace of mind that we were able to give our pup a chance at life by undergoing surgery instead of making a fatal decision due to our financial circumstances. After surgery, we submitted our claim form and paid vet bill receipts through the online claim submission section. We received email confirmations upon creation and along the way while our claim was being reviewed. We received payment for both wellness and accident claims and staff was readily available when we had questions about the benefits and continued coverage. The claim process was easy and taking a chance on coverage even with a pre-existing condition was something I was very THANKFUL for. We decided not to take any more chances - our older dog has coverage now as well. If more puppies come our way in the future, we will sign them up for insurance from day 1 but know that it’s not too late if you put this important decision off like we once did.

I adopted two rescue yorkies in May 2016 and insured them with Embrace. I had never had pet insurance before and I have had a lot of pets and paid a lot of vet bills. In Aug 2016 my smallest yorkie tore her ACL or in doggie language CCL. My policy is $500.00 deductible and then 80% paid. I set it up so that Embrace could deposit directly into my bank account. 10 days after I submitted the claim I received $1083.50.

My pets have been on Healthy Paws plans for 4 years now and I have been nothing but happy with this company. They have faithfully covered all claims as per the agreements without a glitch. Recently my dog had to have a $4000 surgery out of the blue!! Thank goodness for Healthy Paws! I received a check within 10 days of filing! I asked them for a pack of brochures which I will be taking down to my vet. I even handed some out to neighbors. What could have been a disaster was a breeze thanks to HP!

Very easy to access claims and extremely helpful and responsive customer service. Wouldn't trust my pet insurance needs to anyone else.