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They are always available by phone and there website is very user friendly.

They are always available by phone and there website is very user friendly.

I have verified that embrace received all documentation supporting my claims over 7 (yes 7) times. I have driven to my vet's office and sat on the phone confirming they've received the fax. I have requested and received a confirmation email stating embrace has everything they need. 2 days ago I called again and confirmed that all documentation is there and being reviewed by the claim person. Just today I received notification that my claim has been processed. I log in and it say the claim was cancelled due to lack of information. It has been a month since I submitted all paperwork, endless calls and confirmations and now this??? Unbelievably frustrated with me experience. Get it together embrace!

Our 8 year old Golden Retriever Caisey ruptured her Cranial Cruciate ligament and the ASPCA policy covered almost 70% of the more than $6,000 cost of the surgery and after care, including 2 second opinions before the surgery. They were compassionate and followed up several times as to her care and how she was doing. We highly recommend them.

We have only had Lexie for about 2&1/2 years, she has already had surgery and now has kidney issues which has been very difficult to diagnose ( in fact,I not sure they know yet) Embrace has saved us thousands of dollars in just the couple years we've been insured by them. They let you know when they receive the claim and a very short time the check is in the bank.

My cat Callie who will be 10 in April 2017 has a chronic ear problem that needs to be treated by the veterinary. Embrace has always come through and paid the claim in a timely manner. Callie may also have Irritable bowl syndrome which means she can only eat small frequent meals throughout the day. I know that if she needs further treatment I will be able to afford it because I have insurance.

My girl had Steroid Responsive Meningitis. Between diagnosis and treatment the bill was well over $10 000. The emergency and specialty hospital did direct billing. It allowed my wonderful dog to get the best care and I didn't have to stress about funds to pay for her. I paid a fraction of the cost thanks to the insurance. Trupanion saved her life in my eyes. I HIGHLY recommend Trupanion to all owners.

My girl had Steroid Responsive Meningitis. Between diagnosis and treatment the bill was well over $10 000. The emergency and specialty hospital did direct billing. It allowed my wonderful dog to get the best care and I didn't have to stress about funds to pay for her. I paid a fraction of the cost thanks to the insurance. Trupanion saved her life in my eyes. I HIGHLY recommend Trupanion to all owners.

If there is a upload section for adding or updating invoice receipts to include to the original claim it would make the claim process easier and faster to submit.

My Tikaani has diabetes, it is reassuring to know her checkups as well as her meds are covered and she can get the best quality care. She has had the diabetes 2 years now and is 12 years old and thriving well!