154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Impressive!
Claim processing is quick and efficient. Benefits are reasonable.
Insurer: Pets Best
By: Doreen Wilson
Monthly Premiums Increase Every Year
We’ve had a policy on our cat, Piggy Grace, since October 2018. Every year, our monthly premium has increased by a few dollars, with no explanation for the increase. This year, when her policy renews in October, our monthly premium will increase by $10! This moves us from $33 a month to $43 dollars a month. Again, no explanation given for the increase. Piggy Grace was diagnosed with chronic kidney disease in December 2019. Therefore, we are unable to look for more affordable coverage because all other insurance companies classify the CKD as a pre-existing condition and won’t cover her medical treatments. This leaves us with two options: reduce Piggy’s annual limit and/or reduce her reimbursement percentage, or cancel our policy. Neither option is in her best interest. Raising monthly premiums this drastically puts many pet guardians of a sick animal in a difficult position and forces them to make hard decisions. A diagnosis of CKD is heartbreaking on many levels. The only consolation we had was knowing that we could provide the absolute best care for Piggy because of her insurance. 09/15/2021 update in response to the reply from ASPCA Pet Health Insurance on this review: I emailed your customer service to discuss this issue (no one ever replied to the email or called me). I called customer service today: first, let me say that the representative was very kind and as helpful as she could be in this situation. However, she gave me the same answer that you gave on this review. She could only offer the advice of reducing our annual coverage or increasing our deductible to keep our monthly premium at a lower rate. Once again, no one has been able to explain to me why our monthly premium is increasing by $10! So frustrating.
Insurer: ASPCA
By: Elizabeth
STAY AWAY!!!
I will keep this review as short as possible. If you value your time, money or pets well being steer clear of this company. You will pay monthly rates which will increase on a regular basis. They will come up with any excuse to not cover your pets medical issues. Even when actual professionals ie: Specialists/Vets disagree with Trupanions rejections they will turn down your appeals. You're not dealing with actual professionals at Trupanion. They are just there to read you a script and abide by their policy. STAY FAR AWAY FROM PET INSURANCE. The money you spend can be saved and used when your "fur babies" need it. Dont rely on these crooks. You will regret it.
Insurer: Trupanion Canada
By: Horizon
Great service and very helpful
Great service and very helpful! I received an answer to my question very fast and was able to take what I learned to my vet to help out my cat. Thank you SPOT Pet Insurance!
Insurer: Spot
By: Sabrina
Trupanion is keeping my dog alive and healthy.
I insured my dog shortly after I adopted her in 2012 at age 3 and faithfully paid premiums year after year without making a claim. My friends thought I was "wasting money" but my last dog lived to be 17, and I knew how expensive senior pups can be, so I kept it, for senior care and if she became injured or sick. I never wanted to have to choose between her life and money. Fast forward to the end of 2019 and my sweet girl began to show signs of her age. First, she was diagnosed with liver disease, then a heart murmur. A year later it was asthma, Cushing's disease and diabetes. Finally, she's gone blind. I'm on a fixed income and would never had been able to care for her, Trupanion insurance is literally what's keeping her alive. The expenses of treatments, tests and medication are staggering and I have been reimbursed for all of them. Heart and liver medication, inhalers, insulin, syringes, glucose testing, the list goes on. My girl is comfortable, loved, happy and living her golden years pain free thanks to Trupanion. Insurance is the reason I can care for her. Claims and reimbursements are processed very quickly, there are no yearly or lifetime caps. Customer service is outstanding. Pretty much every medical related expense has been covered 90%. I cannot stress enough how important insurance is. My expenses over the past two years have made the past nine years' premiums completely worth it. Now you must be aware that premiums do go up every year. My payments started out at around $30 a month and are now $97 (I live in an expensive zip code), but it's worth it! Because of Trupanion, I don't have to put a price on my dog's life.
Insurer: Trupanion
By: Trish
Review
The service was great. The lady was very informative and friendly.
Insurer: Trupanion Canada
By:
Allergy Issues
This has been a very easy, positive, and quick experience. Very pleased with Trupanion.
Insurer: Trupanion Canada
By:
Trupanion Service is OVER THE TOP !
Trupanion, service, customer appreciation, timely processing and overall care for me and my fur babies is OVER THE TOP !!! Don't let anyone tell you another company can do better. Experience says, they can't. Thank you Trupanion, Lexi and Luther thank you too !! When submitting a claim, I have a response before I even leave the vet counter. Actually, I usually have it before they do. I am so impressed with the way Trupanion has dealt with my claims, although very little is rejected they always take the time to discuss any concerns. I know that having the comfort of Trupanion insurance I don't hesitate to get my dogs the best care they can have. I don't have to worry that I can't afford a visit for "any" issues they have. Again,,, THANK YOU Trupanion
Insurer: Trupanion Canada
By:
Super easy and stress free
Very easy sign up and I could pick a payment that was in my budget
Insurer: Trupanion Canada
By:
Very helpful and answered my question in a timely manner
Very helpful and answered my question in a timely manner
Insurer: Trupanion Canada
By: