218,808+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,808 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,842 reviews

4.9
Healthy Paws

11,155 reviews

4.9
Fetch

5,523 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,967 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 02, 2020

Great coverage and excellent customer service both online and over the phone.

Great coverage and excellent customer service, both online and over the phone.

Insurer: Trupanion

By:

Useful
December 02, 2020

Great service!

Everything was easy. The customer service rep was very helpful.

Insurer: Trupanion

By:

Useful
December 02, 2020

Everyone has always been very friendly and helpful.

Everyone has always been very friendly and helpful. The direct vet pay is really nice!

Insurer: Trupanion

By:

Useful
December 02, 2020

Easy Peasy

Enrolling was simple and concise. I was left without questions but not bombarded with unnecessary information.

Insurer: Trupanion

By:

Useful
December 02, 2020

Customer support is great and if there is a problem everything gets rectified.

Customer support is great and if there is a problem, everything gets rectified. Also, it's great that any chronic issues are almost paid for life once deductible met. (just wish exams were covered)

Insurer: Trupanion

By:

Useful
Verified December 01, 2020

Healthy Paws is Awesome

Healthy Paws Pet Insurance has been very helpful. I've been a customer for a couple year, but never had to use it til recently. The process was quick and easy - the phone app is so helpful and the reimbursement was super fast, as well. When a pet isn't feeling well, it helps when the insurance company is easy to work with.

Insurer: Healthy Paws

By: Jaime Pochowski

December 01, 2020

So pleased with the quality of customer service

I purchased pet insurance with Healthy Paws a couple years ago. Having always has pets, I never had pet insurance. Only after losing 2 pets did I see the benefits of having pet insurance. I have never had to file a claim til recently and it was so easy. The phone app makes it so quick and easy, it literally took a matter of minutes to complete. Within a week, the reimbursement was mailed to me - that time included them verifying with the doctor, etc... They even checked up to see how my dog was doing which was very thoughtful.

Insurer: Healthy Paws

By: Jaime

Useful
Verified December 01, 2020

Great Experience So Far

Recently, we found out the company we had pet insurance with did not offer a wide variety of possible hereditary conditions. While our dog is in prime health now at 10 months old, we wanted to make sure we had coverage for the "just in case" later on in his life. After researching many companies, we heard of Prudent Pet. When we called, Monica was extremely helpful. She answered all the questions I had, and you could tell she truly loves animals as well as her job! She was such a pleasure to talk to. She made sure I knew of all the coverage offered and plans, did not pressure us to sign-up, and had no problem answering the many questions I had. We decided to sign-up and so far we couldn't be happier! We are happy to be new members of the Prudent Pet family, and to have a company behind us that loves what they do and has a passion for our beloved four legged family members!

Insurer: Prudent Pet

By: Kathryn

December 01, 2020

Trupanion deserves six stars.

Have had Trupanion for over five years and they have been superb on every occasion. Never try to squeeze you on claims. Always honor their 90% coverage promise. Have kept their promise not to raise rates when you have claims. Pay quickly with direct deposit available. Answer the phone quickly when you need to speak to a human. Somebody needs to add a sixth star for them!

Insurer: Trupanion

By: Kenneth Rogers

Verified December 01, 2020

Monica is still the best

Monica is still the best! I was having problems logging in. James (I think) fixed the problem. Monica took the initiative to call me later to follow up on the issue. She merits a promotion and a raise. Thank you for having employees like her!

Insurer: Prudent Pet

By: PATTI

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