218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage and excellent customer service both online and over the phone.
Great coverage and excellent customer service, both online and over the phone.
Insurer: Trupanion
By:
Great service!
Everything was easy. The customer service rep was very helpful.
Insurer: Trupanion
By:
Everyone has always been very friendly and helpful.
Everyone has always been very friendly and helpful. The direct vet pay is really nice!
Insurer: Trupanion
By:
Easy Peasy
Enrolling was simple and concise. I was left without questions but not bombarded with unnecessary information.
Insurer: Trupanion
By:
Customer support is great and if there is a problem everything gets rectified.
Customer support is great and if there is a problem, everything gets rectified. Also, it's great that any chronic issues are almost paid for life once deductible met. (just wish exams were covered)
Insurer: Trupanion
By:
Healthy Paws is Awesome
Healthy Paws Pet Insurance has been very helpful. I've been a customer for a couple year, but never had to use it til recently. The process was quick and easy - the phone app is so helpful and the reimbursement was super fast, as well. When a pet isn't feeling well, it helps when the insurance company is easy to work with.
Insurer: Healthy Paws
By: Jaime Pochowski
So pleased with the quality of customer service
I purchased pet insurance with Healthy Paws a couple years ago. Having always has pets, I never had pet insurance. Only after losing 2 pets did I see the benefits of having pet insurance. I have never had to file a claim til recently and it was so easy. The phone app makes it so quick and easy, it literally took a matter of minutes to complete. Within a week, the reimbursement was mailed to me - that time included them verifying with the doctor, etc... They even checked up to see how my dog was doing which was very thoughtful.
Insurer: Healthy Paws
By: Jaime
Great Experience So Far
Recently, we found out the company we had pet insurance with did not offer a wide variety of possible hereditary conditions. While our dog is in prime health now at 10 months old, we wanted to make sure we had coverage for the "just in case" later on in his life. After researching many companies, we heard of Prudent Pet. When we called, Monica was extremely helpful. She answered all the questions I had, and you could tell she truly loves animals as well as her job! She was such a pleasure to talk to. She made sure I knew of all the coverage offered and plans, did not pressure us to sign-up, and had no problem answering the many questions I had. We decided to sign-up and so far we couldn't be happier! We are happy to be new members of the Prudent Pet family, and to have a company behind us that loves what they do and has a passion for our beloved four legged family members!
Insurer: Prudent Pet
By: Kathryn
Trupanion deserves six stars.
Have had Trupanion for over five years and they have been superb on every occasion. Never try to squeeze you on claims. Always honor their 90% coverage promise. Have kept their promise not to raise rates when you have claims. Pay quickly with direct deposit available. Answer the phone quickly when you need to speak to a human. Somebody needs to add a sixth star for them!
Insurer: Trupanion
By: Kenneth Rogers
Monica is still the best
Monica is still the best! I was having problems logging in. James (I think) fixed the problem. Monica took the initiative to call me later to follow up on the issue. She merits a promotion and a raise. Thank you for having employees like her!
Insurer: Prudent Pet
By: PATTI