Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim.
Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim. I understand that initial claims take a little longer, but in this situation, none of what was submitted was a first-time occurrenc
- INSURER:
Trupanion Canada
- POSTED: 04/18/2017
- BY: Elise
- BREED: Mixed Breed Cat
- AGE OF PET:
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I called for a quote on our new dog but it was way too expensive.
I called for a quote on our new dog but it was way too expensive.
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I was just calling yesterday to get some information about my policy - but the representative I had was fantastic.
I was just calling yesterday to get some information about my policy - but the representative I had was fantastic. he answered everything in needed to know and even sent me the form I would need if and when I may need it. Tru Panion has been very helpful
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wonderful product, great customer service, works with client and veterinarian if there is a question regarding coverage to resolve any questions - wouldn't be without this insurance - it's the best we've ever seen
wonderful product, great customer service, works with client and veterinarian if there is a question regarding coverage to resolve any questions - wouldn't be without this insurance - it's the best we've ever seen
- INSURER:
Trupanion Canada
- POSTED: 04/18/2017
- BY: Marcie
- BREED:
- AGE OF PET: 7 - 10
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Everythibg was resolved by my call.
Everythibg was resolved by my call. Thank you.
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I found that the rep I spoke to was informative and she did resolve my questions.
I found that the rep I spoke to was informative and she did resolve my questions.However I was not pleased with the information provided. I would advise anyone interested in a pet policy to read the policy very carefully as you almost need a lawyer to
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Your customer service folks are very compassionate.
Your customer service folks are very compassionate.
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still need the form she was going to send to re-submit the claim
still need the form she was going to send to re-submit the claim
- INSURER:
Trupanion Canada
- POSTED: 04/18/2017
- BY: Lenne
- BREED: Birman
- AGE OF PET:
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