5
out of 5
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5
out of 5
It is taking too long to process the claim.
It is taking too long to process the claim. It was received by Trupanion on May 1st and has still not been processed.
- INSURER: Trupanion Canada
- POSTED: 05/15/2017
- BY: Michelle
- BREED:
- AGE OF PET:
5
out of 5
Your website is glitchy - it has been that way for a while.
Your website is glitchy - it has been that way for a while. When I call in, the reps are always amazing, but it would be faster for me if the website worked better.
- INSURER: Trupanion
- POSTED: 05/15/2017
- BY: Cecilia
- BREED:
- AGE OF PET:
5
out of 5
I am concerned that the claims we submitted had not been reviewed or were not opened until I called.
I am concerned that the claims we submitted had not been reviewed or were not opened until I called.
- INSURER: Trupanion
- POSTED: 05/15/2017
- BY: Sandy
- BREED:
- AGE OF PET:
5
out of 5
The gentleman that I spoke with had the best personality.
The gentleman that I spoke with had the best personality. He was very helpful and explained how the plan works. We adjusted the deductible. That easy! Thank you! All of your representatives have been delightful, by the way....:)
- INSURER: Trupanion
- POSTED: 05/15/2017
- BY: Jill
- BREED:
- AGE OF PET:
5
out of 5
5
out of 5
A Sunday Emergency For Our Pet…
A Sunday emergency for our pet is never something you want to go through. No matter the costs we know she is worth it. The ease in submitting my claim, the promptness of response and quickness in payment made the decision to use this company the right one!!!
- INSURER: Pets Best
- POSTED: 05/15/2017
- BY: Diana
- BREED: Unknown / Mixed
- AGE OF PET: 0 - 3
5
out of 5
1
out of 5
You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
- INSURER: Trupanion Canada
- POSTED: 05/15/2017
- BY: Louise
- BREED:
- AGE OF PET: 0 - 3
5
out of 5