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The only problem I have is the steep rise in premium prices. I think it is extreme. I have changed to have a $100.00 deductible to keep monthly payments lower. if the price continues to rise, I will be looking for a new company.

I'm so glad I have pet insurance for Abby!

Please explain why you don't cover cremation. What else am I supposed to do with the body of my beloved pet?

I have been a huge fan of Trupanion and as someone who is very involved in the dog world I have recommended Trupanion to many people. Until now!! Something has gone terribly wrong with Trupanion as a company. Claims are taking OVER A MONTH to be reviewed and paid. And I have had to repeatedly call Trupanion to check on what is happening and they keep telling me they are trying to get to everything. The turn-around time used to be 4-7 days! A MONTH for a repetitive issue is ridiculous. I'm going to start searching for a new company and I am not recommending Trupanion to another person unless and until I see a change back to their former awesome and amazing company.

Staff are wonderful and helpful. Luv you guys

I am very happy with trupanion and recommend trupanion to anyone I come in contact who has pets

my answer would have been extremely happy six months ago but the service I am receiving these days leaves a lot to be desired

It was a very positive experience

Constantly refer to people as well as ensuring that my vet provides interested owners your company first. They see how much you help my dog Tashi and myself. Your the best

Every time I have dealt with trupanion it has been a very pleasant experience and all problems were solved