As always customer service was excellent!
As always customer service was excellent!
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Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind .
Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind . The matter what the feeling there never trying to mitigate the situation , in plain English you get what you pay for in life . However , in this case I feel that every time I speak to a representative there's a personal connection vicariously through our pets , and that commonality is a feeling of contentment . If I was a cat I would perrrrr !!
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I really appreciate the extensive amount of time you took holding my hand through this incident.
I really appreciate the extensive amount of time you took holding my hand through this incident. Not only was I so very impressed with your patience while walking me through my first claim, but it was done with extreme compassion for what our family was enduring emotionally! Thank You ALL ever so much!!!
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I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
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I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
- INSURER:
Trupanion Canada
- POSTED: 05/16/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
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Excellent customer care, quick payment on claims
Excellent customer care, quick payment on claims
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Very friendly and helpful.
Very friendly and helpful.
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Nelson
- BREED:
- AGE OF PET:
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Everywhere I go I find myself telling people at Art Fairs, grocery stores, & people with animals ON THE STREET how happy I am, & that I have such a great peace of mind to have Trupanion Insurance for my animals!
Everywhere I go I find myself telling people at Art Fairs, grocery stores, & people with animals ON THE STREET how happy I am, & that I have such a great peace of mind to have Trupanion Insurance for my animals!! I am sometimes asked if I work for you & I tell them "No, I don't, but I love to share with them that there is a Veterinary Insurance Co. out there who actually puts animals FIRST!!"
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Kathleen
- BREED: Mixed Breed Cat
- AGE OF PET:
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