so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
- INSURER:
Trupanion
- POSTED: 05/24/2017
- BY: Nikki
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Your support in allowing me to afford the Medications My 12 Year Old Brodie is on is keeping him alive and somewhat I think comfortable and good quality of Life.
Your support in allowing me to afford the Medications My 12 Year Old Brodie is on is keeping him alive and somewhat I think comfortable and good quality of Life. Thank You.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2017
- BY: Ron
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The process for submitting a claim was very non-obvious, even after talking to one of your support people.
The process for submitting a claim was very non-obvious, even after talking to one of your support people. There needs to be a way to submit the claim form with a button, not by having to edit the page and save it somewhere. It was especially confusing when I downloaded the claim form from your site, which opened in the browser. I was able to enter values into the fields there, but it turned out those values were not saved. Turns out I had to use an external program - Adobe Reader - to make and save the edits.
- INSURER:
Trupanion
- POSTED: 05/24/2017
- BY: Daniel
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
You turned down my claim and I strongly disagree with your reason.
You turned down my claim and I strongly disagree with your reason. Will tell everyone and anyone who will listen not to use TRUPANION. You're no different than any other insurance company. You'll find any excuse not to pay out on a claim. You're all about profit.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2017
- BY: Jean
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion used to be fantastic.
Trupanion used to be fantastic. But now it seems they find any reason to turn down your claim.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2017
- BY: Karen
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Company has moved and did not provide new address to customers thus delaying my claim
Company has moved and did not provide new address to customers thus delaying my claim
Did you find this review helpful?
Yes
No
Stark has been very sick this past week and I am so thankful that I have trupanion to help us both through this difficult time.
Stark has been very sick this past week and I am so thankful that I have trupanion to help us both through this difficult time.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2017
- BY: Bethany
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I constantly tell people how wonderful Trupanion is.
I constantly tell people how wonderful Trupanion is...I've been with Trupanion for 4 years now....not only are the rates reasonable...but service and friendliness ...is through the roof...this insurance covers more than most coverages at a reasonable rate...when I needed emergency medical care for my cat...Trupanion was there and to the rescue...it is the greatest thing I've ever done...I have such great peace of mind ..knowing my cat is cared for....Trupanion...truly cares for animals....
- INSURER:
Trupanion Canada
- POSTED: 05/24/2017
- BY: Nancy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Every time I've called Trupanion with a question or concern I've gotten the answers.
Every time I've called Trupanion with a question or concern I've gotten the answers. I'm extremely satisfied with the people I've spoken to at Trupanion. They honestly care about my questions and my animals. I always feel that they are not just doing their job, but enjoying what they are doing. I have recommended Trupanion to friends and relatives. It's the best thing you can do for your furry family members.
Did you find this review helpful?
Yes
No