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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

This company is a scam

I have this insurance for both my dogs. They were referred by the shelter that I adopted them at. I have been waiting 80 days for a small simple claim to be paid. All paperwork was submitted properly and no issues according to them when I call, just taking a long time because the company is in transition. Now reading these reviews I can see that the company is in permanent transition. I am cancelling, but not stopping there. Writing the States Attorneys office and BBB and am demanding that all my premiums be returned. I will file a fraud suit against them as well. They are preying on animal lovers who want to protect their pets. Collecting our money but giving nothing in return. Might as well just throw your money out the window. I am not one to just sit back and be taken advantage of. Everyone on the internet will hear about this company, including the shelters that use them.
  • INSURER: 24PetWatch
  • POSTED: 05/09/2019
  • BY:
  • BREED: Terrier Mix
  • AGE OF PET: Under a year

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1

out of 10

Milo Claim status

I just want to let you and the brand know that the level of service i got from you regarding my dog Milo was the worst i ever experience. No one in your company ever followed up with me and my wife regarding physical for Milo and Scooter for the new policy for 2017. Milo had an accident and hurt his leg and i am getting th run around on my two dogs i got from a rescue. i submitted a claim and after taking my payment for 17 months i get a (OH BY THE WAY)We do not have a Physical from either dogs and I stated that should of been said prior to taking my first payment 17 monhs ago so i felt cheated and robbed with Embrace We are thinking about going to a new company once this insurance get to its last 30 days. everything you stated prior to me accepting your insurance in 2015 was totally false and we are not satisfied with you Customer service Embrace team.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Papillon
  • AGE OF PET: 1 - 8

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10

out of 10

Well Worth the Money!

I am a huge fan of Healthy Paws Pet Insurance! I wish I'd known about them years ago, but am thankful that I've discovered them now. My sweet little puppy needed some emergency care recently, and I was thrilled to learn that much of it was covered by Healthy Paws! They even helped with the follow-up visits. They have a low deductible and very fair monthly fee! I've been raving about this pet insurance to all of my friends, encouraging them to sign up NOW! Thanks Healthy Paws!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

I'm very happy with Embrace.

I had to change a lot of information on my policy at first and they were quick to do so and very friendly. I submitted two claims and within 2 weeks had both accepted and a check was on its way to me. I'm very happy with everything through Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

7 years later and still the best

Purchased this insurance about 7 years ago - the very first year our black lab had to have 2 knee surgeries and a hip replacement, they covered $10,000 of the procedures which was the maximum payout we had at that time (make sure when you sign up you have your vet examine your pet fill out the form that indicates no existing musculoskeletal issues - so if something happens later in life it's covered). They were unbelievably phenomenal and have covered follow up adequin injections which cost about $100 a month ever since (many companies even with continued coverage don't cover follow up items after the year the illness/injury occurred they claim it's pre-existing - this company has a pre-existing feature and allows coverage!!) along with anything else that goes wrong with our 2 rescues. I simply can't say enough, the best customer service I have ever experienced - I just wish they covered humans!!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

Fantastic

Best insurance company I've ever worked with. They make it extremely easy in filing your pets claim and very quick in the processing of those claims. I would highly recommend them to anyone wishing to purchase insurance for their pet.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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2

out of 10

Not Paying Our Claim

We submitted all the required information for claims. Our dog was very sick and needed extensive testing and care. We are waiting for payment of our claims and there has been no progress.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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10

out of 10

Easiest insurnce claim ever!

My dog Lucy's stomach twisted (bloat) and she required emergency surgery to save her life. Everything happened so fast that I didn't really have time to think about the insurance. After a few days, after everything calmed down and Lucy was recuperating I went online to see how to submit a claim. It was all so easy. I am happy to report that Lucy is fully recovered and has a new leases on life! Thank you Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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4

out of 10

Save your money instead

My dog ingested something that cause her to vomit, have diarrhea and drool excessively all in the space of a couple hours. Took her to the emergency vet where problem was indicated as gastroenteritis- possible toxin. She received treatment and after a few hours were sent home two medication. Total bill was $718. Vet submitted claim but PetsPlus claim they did not receive it so spend time running around to get copies of report, scan and email. When I received the results of my claim, they said condition was excluded from coverage. My dog is only one year old and over the eight month period that we were covered by PetsPlus we paid $512 in premiums. I could have saved that money and also avoid the hassle. My health insurer Sunlife is easier to deal with than these guys. I am sure some owners with pets having catastrophic illness value the coverage but for most people I don't think it is worthwhile. Best just to open a special account and put aside some money for vet care.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Nova Scotia Duck Tolling Retriever
  • AGE OF PET: Under a year

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9

out of 10

Great Price even Better Service!

Khloe my French Bulldog has been covered by Embrace since she was 3 months old and it was a great decision to use Embrace instead of another insurance company. I love the fact that you only have one deductible for the year . So many companies have one for each illness so if your dog gets sick, then injured and then has a different illness you have 3 separate deductibles. I also like the fact that last month when Khloe accidentally ate rat poison at a friends house I could race her to an all night emergency vet and know my insurance would still cover her. The only thing you need to be aware of is that it is much to make sure you have your claim forms with you or in your dogs folder at your vet, so the vet can fax them in to Embrace. This is much faster than taking the bill home, filling in the paperwork and then having to go back to the vet for them to fill in the diagnosis .Since pre existing conditions are excluded, I would tell everyone to buy the insurance the first day you get your new pup.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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