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Alex was professional friendly took her time answering my questions Easy to understand
Alex was professional, friendly, took her time answering my questions, Easy to understand
Insurer: Trupanion
By:
Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.
Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.
Insurer: Trupanion
By:
Because I know I would not recommend any other insurance.
Because I know I would not recommend any other insurance.I have been completely satisfied.
Insurer: Trupanion
By:
Because the people I deal with are pleasant willing to get my requested info and they answer the phone quickly.
Because the people I deal with are pleasant, willing to get my requested info and they answer the phone quickly.
Insurer: Trupanion
By:
Can’t say enough about Dr.
Can’t say enough about Dr.Shawn. They are always there to do best for my cats. He kept Little One alive for 2 more years than expected. Samantha Cat is now 18 years. Hard yo believe she is still going strong at that age!
Insurer: Trupanion
By:
Cause they are awesome!
Cause they are awesome!!!
Insurer: Trupanion
By:
Glad I have pet insurance but not sure this is the right one.
I adopted a puppy about 8 months ago. She’s been extra high maintenance (parasites, heart surgery, several instances of diarrhea). I’ve been grateful for the pet insurance because we’ve already spent thousands of dollars on vet care for this dog. Unfortunately, the process to get reimbursement from healthy paws is frustrating. One minor irritation: you can only take pictures of the invoice to submit a claim on the app. You cannot attached documents or pictures. You have to use the camera to take a picture of a paper invoice. None of my vets use paper invoices; they are all electronic so it would be much more convenient if the app had the capability to upload photos or docs. My main problem with the process, though, is that they make little to no efforts to let you know that your claim is not being processed because they’re missing something. The result of this is that I’ve waited for 10 business days before reaching out to customer service, sometimes several times by email and phone, only to find out that my claim wasn’t being processed. Thus it takes several weeks to get reimbursed. Also, they do not offer pre-authorization so if you are going in for an expensive procedure (heart surgery) and want to be absolutely sure of your terms of coverage, good luck.
Insurer: Healthy Paws
By: KC
Great service for my lets
Our 2 cats and 1 dog are insured with Healthy Paws. The dog recently had an injury to her tail and Healthy Paws has helped us going through surgery and recovery with ease.
Insurer: Healthy Paws
By: Anna
Just looked around and saw they have…
Just looked around and saw they have the best prices, and offer so much in what they cover! Best bank for your buck!!! Excited for my Minnie pup!
Insurer: Prudent Pet
By: Maria Satterwhite
Great service and excellent response…
Great service and excellent response when filing claims. Well trained and respectful customer service representatives are always willing to assist.
Insurer: Embrace
By: Olga Garcia