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Percy was a rescue so were weren't sure what we were getting into medically with him, but we enrolled him with trupanion at his first checkup 2 days after adopting him. You've been beside us every step of the way...thank you from the bottom of our hearts.

Tell everyone I talk to about their pet to get Trupanion.Your company has been great to us. Thank you

I would not rec. Trupanion because the deductible is per condition which I was not told when I signed up.

The service Trupanion has provided over the years has been exceptional. Trupanion has fulfilled there end of the agreement like no other insurance company I have dealt with. No haggling or nickle and diming to save a buck on the back of the subscriber. We have been able to provide our animals with the best veterinary care available. This would not have been a financial option without the insurance we have through Trupanion. A recent stay in ICU with our coonhound is just another case and point. Hands down recommend Trupanion to anyone who will listen. Keep up the good work!

I love Trupanion. If it wasn't for this insurance I would have had to put my cat, Henry, to sleep a long time ago due to expensive health issues. Claims are processed quickly and I've personally never had any problems with them.

I received an email which was likely generated by my call. It had information about my "policy changes". I am baffled about what and why this was sent to me. Was the rep wanting to provide me additional information as a kindness? Or did my inquiry increase my premium in some way. There was no context for the email.

Though I don't recall his name, the person I spoke with was most helpful. He listened, reviewed my account and satisfied my request for clarity. This is how all customer service queries should be dealt with. Thank you!

I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.

Trupanion customer representatives are always very helpful, when I call and always answer all my questions. If they don't know the answer they will get it for you.

love your transparency. friendliness understanding of issues. easy to contact. willingness to assist