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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great experience - first time for pet insurance

First time insuring a pet. Hexxi is a young pup that ate her toys. One had to be surgically removed. Thank you for covering her surgery.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mastiff
  • AGE OF PET: Under a year

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10

out of 10

Outstanding service

We are very happy with Embrace pet insurance. We have only Rocco and he is a mixed breed dog that we love very much. When he was diagnosed with diabetes I thought this was the end of another animal that we love very much!! Embrace along with vet made this us comfortable with the smooth process of reimbursement and assistance with all of our claims.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

I am so grateful to have a company like Pets Best.

My claim for diagnostics was submitted due to the testing my pet required. No treatment is currently available for my pet. Pet's Best reimbursed me quickly and easily. I am so appreciative for the professionalism of this company. This company made it possible to know what I was dealing with and how to provide my precious pet with the love and support he will continue to need at this stage of his life. Had I not have had Pets Best, I could never have the option of the testing it took to know what I should do and what direction to take.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

The best peace of mind EVER!

This insurance is so much better than what we discovered when shopping around. And all that made us choose Healthy Paws us absolutely true! It is exceedingly ez to file claims - just open the app and snap a photo of the paperwork provided by your vet. That's it! No waiting for staff to forward anything or disputes. Also, it has an annual deductible rather than for each occurrence. This is not the case with many other providers. We live this insurance almost as much as we love our lab!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Aw some

Our dog had a vet bill of around $500 and then surgery which was several thousand dollars. Pets plus us covered everything promptly after we paid the deductible. I wish we had the insurance with our other dog. At 6 years of age she got cancer in her jaw and the total bill came to around $10,000 .
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Lucky We Went With Pets Plus Us!

We purchased pet insurance for Milo in March of 2015 – when he was 4 months old. For the minimal premium of $22 a month, we knew that if anything arose, we were covered. A little over a year later in April of 2016 Milo broke his right hip, a funny jump and a scream later we were on our way to the animal hospital with our little 1 year old kitten. He had to be sedated immediately for the pain (a no brainer right?) when it comes to Pets Plus Us it was. They do not need to authorize procedures or medications prior to them being administered or performed. Something I never even thought of when we were choosing which company to go with. Some insurance companies require the vet to obtain authorization prior. He spent the night comfortably medicated and had the surgery the next day. In the interim I called Pets Plus Us to see what the procedure was to submit a claim and if they needed to be versed on what was going to happen prior. They were extremely sorry to hear of the situation, and walked me through where I could find the claims form on their website, and how to submit it. That is all they required. Our doctor was informed that we had pet insurance and to go ahead with whatever needed to be done to keep Milo happy (without having to authorize additional fees with us or the pet insurance company). The recovery was hard on everyone as its 6 weeks inside a big dog crate because you cant reason or explain to a cat that they have to sit still until they are fully healed. I submitted the form they required, along with a history from the vet of what had happened. In 6 weeks I received a cheque couriered to my office. Not once did they ask for additional information. They sent me a note saying they have received the claims form and if anything was missing they would be in contact. I thought for sure they were going to try and find a loophole somewhere to get out of reimbursement. They didn’t. They called to see how he was doing mid way through the recovery process at which time I asked if there was any issue with my claim and they responded no, its just being processed. They then called again after the full recovery time (6 weeks) to see how he was doing, and if the recovery went well. Skip ahead 7 months to November where he broke his other hip. This claim was a bit different (in a good way) in that he was limping funny which we attributed to the pins that were placed in his hip were bothering him.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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10

out of 10

Easy claim submission and speedy processing

Online claim submission very easy and we received our check very quickly without any hassles. Great service.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: 1 - 8

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10

out of 10

Best

I have experience with VPI, PETSBEST, NationWide, Pet Plan USAand I can honestly tell you I highly recommend Figo. highly recommend Figo. This one Im very comfortable with. The coverage is excellent. I have done lots of research on every pet insurance ins the USA. This company has Outstanding customer service and quick payment. If there is a concern, they will not hesitate to work with you unlike others mentioned above. I have turned in claims without problems. They are a newer company located in Chicago. I am a pet owner and do not work for this company. I would hesitate to trust the negative review mentioned above as sounds like a competitor.
  • INSURER: Figo
  • POSTED: 03/22/2018
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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1

out of 10

Doubled my quote

This place is a scam. Had them for 8 years and all of a sudden supposedly my automatic credit card payment didn't go through cause they made a mistake. Called to see why they haven't billed my And was told my insurance was cancelled. BS. So then they offered me another plan that was almost twice as much.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: Over 8 years

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1

out of 10

Horrible Company

Do not sign up with these people. Any issue you have they will turn around and indirectly you're misunderstanding. Takes 3 weeks PLUS to get a claim reviewed. Submitted 3 requests to speak to a manager and nothing until my 4TH ! Call in a time span of a month. Just horrible customer service.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Black Forest Hound
  • AGE OF PET: Under a year

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