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We knew we needed pet insurance after spending nearly $10,000 on surgeries for our previous dog and could not be happier with Healthy Paws. They are straightforward with their coverage; no fine print or confusing lingo. You file a claim by simply taking a picture of your invoice with your phone and clicking "submit." Reimbursement comes quickly and customer service is remarkable. You can't go wrong with this company.

We are extremely happy with the Staff at Trupanion. It was our first call to report an incident with one of our dogs. The staff told us what they need from our vet office and also advised us about express claim service. At times when there is so much stress in dealing with the situation of our dog, Trupanion made it easier for us. We can't thank them enough for their help. So glad we have our pet insurance with Trupanion. Trupanion you rock!!!

We are extremely happy with the Staff at Trupanion. It was our first call to report an incident with one of our dogs. The staff told us what they need from our vet office and also advised us about express claim service. At times when there is so much stress in dealing with the situation of our dog, Trupanion made it easier for us. We can't thank them enough for their help. So glad we have our pet insurance with Trupanion. Trupanion you rock!!!

My poor puppy was throwing up over and over again! I rushed him to the vet and the vet did a lot of test and xrays. I submitted my invoice and information to Healthy Paws and the process was easy. This was my first claim so I was nervous if they would pay. I was like I hope I was not paying each month for nothing. I got an email detailing my reimbursement within a week. I said wow that is fast! Then a check a couple days later. I also received an email from a CS rep at Healthy Paws asking if my dog was okay and it was actually a personal response. Not some automated rubbish! I was shocked and pleasantly surprised! I have to say 100% satisfied with my experience and will recommend.

I have embrace for large medical bills, not everyday things and I have had to use it twice in Elli's 8+ years and both times they were there for us. Paid out the claims quickly and covered exactly what they said they would. It gives me such peace knowing when I go to the vet I don't have to make any decisions about cost as I've got Embrace. Great program. I studied several for quite a few months when Elli was young and went with Embrace and could not be happier. I can't tell you the number of pet owners I have told about Embrace.

Easiest company to work with. As a customer of a competitor for many years I can promise you this the front leader in the oet insurance industry in terms of customer service.

The claim system for Embrace is very easy to navigate and the benefits are very timely. I have been fortunate with a healthy cat so cannot comment on how well the system works with more complicated claim's filing.

When I took in a shaggy, rough and tumble stray a few years back I never imagined he'd steal my heart the way he has. I also never imagined that he would be so unlucky with his health. Fortunately, I had a gut feeling from the start that I should start a policy for him and it was one of the best decisions I ever made. Trupanion has saved my cats life more than once and made the normally tough decisions easy. Claims are processed and paid quickly. They've never not covered anything that they didn't already clearly state wasn't covered (ie: cost of visit, food, etc.) If only people insurance was this good!

When I took in a shaggy, rough and tumble stray a few years back I never imagined he'd steal my heart the way he has. I also never imagined that he would be so unlucky with his health. Fortunately, I had a gut feeling from the start that I should start a policy for him and it was one of the best decisions I ever made. Trupanion has saved my cats life more than once and made the normally tough decisions easy. Claims are processed and paid quickly. They've never not covered anything that they didn't already clearly state wasn't covered (ie: cost of visit, food, etc.) If only people insurance was this good!

I have been a highly pleased customer of Trupanion for 12 years now. I selected them with a shoulder shrug (no clue which company to choose) and have stayed with them because they are a fantastic company. There are no hidden fees or clauses and nothing contrary to what is advertised. The 90% reimbursement is great, and there are no catches when it comes to the 90/10 policy. They are not like other pet insurance companies that put limits on how much they will pay per condition. This is big because I have an epileptic dog who also has a chronic infection - not small priced problems. The vast majority of times, claims are paid timely, I'd say not much more than 2 weeks. Like with any insurance company, there have busy periods and claims may take a bit to be reimbursed. There have been times when I've had to wait more than usual. I won't lie - those times have been inconvenient and frustrating. But those times have not been frequent. The customer service representatives are friendly, and they care about the pets of customers. Not only that, the company is based on pet love. A staff of more than 100 people can bring their animals to work with them. I have been on the phone with representatives whose dogs have been right by their sides while we talk. That's pretty neat. I write a lot because Trupanion has been with me through the highs and lowest of lows (pet loss) that come with being a pet parent. They truly are a great company.