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We have had ASPCA pet insurance for a number of years. This past year Edward has developed a hyperactive thyroid and mild renal failure. He has been on some expensive antibiotics as well as Felimazole for his thyroid. If it were not for his ASPCA insurance, our wallets would be a lot emptier. We also appreciate the timeliness with which the ASPCA insurance process claims.

Very nice company to work with. Easy to submit claims. I need to call regarding a part of my claim that was not covered,and they re-processed it very fast. Peter was very nice to work with.

I've had Embrace insurance on my dogs for 3 years now. A high deductible plan for if/when something major happened. So this was my first time to actually use it. This spring, my 8 y/o Border Collie developed a hyper extension injury in her wrist. After a couple months of conservative treatment, there was no improvement and my vet referred me to a specialist who ultimately recommended orthopedic surgery. I went ahead with the surgery and I submitted the claim form and itemized bill a day later. I had a couple questions that were promptly answered with phone calls and I had to resubmit one page of the bill as I had inadvertently cut off some information in the photo that I uploaded. I received an email 9 days later that my claim was being paid - well within the time frame given on the site. I appreciate how straightforward the process. My dog had no pre-existing conditions at the time she was first insured and everything was covered as expected (total bill minus the deductible and copay of course). I had opted for the prescription drug coverage so the meds she came home with for recovery were covered as well. The cost of insuring my dogs is something that I definitely need to budget for to be able to afford. But I will continue to keep them insured with Embrace as long as they provide this level of service. I'll also add that I appreciate the multipet discount and the discount for paying in full for a year at a time.

The claims are processed pretty quickly. If there are any questions or issues the cusotmer is contacted right away.

I am never on hold for more than 2-3 minutes and a representative is always available to andwer my questions. The review and process claims very fast. I am very happy I chose embrace and I recommend it to all my freinds .

My senior dog is has vertebral spondylosis, among other "old dog" issues. Pets Best has been a god send in helping with all the bills. I will never be without Pets Best insurance for my dogs.

Thank you You guys doing well

Pet's Best has been super and I recommend them to everyone I know who has a pet. My husband was one of the top independent insurance brokers in the country and I can tell you that you're doing a great job. Thank you.

Glad we have you!

This is in regards to my first claim ever filed with you from a few weeks ago. I have since filed two more claims this week from my puppy's routine visit Monday and a "concern" visit today about two lumps that appeared on him. I was very pleased with how quickly the first claim was processed and I'm hoping the second two go just as smoothly! Thank you.