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Great phone support
Great phone support
Insurer: Trupanion
By:
I am totally confused about what you consider acceptable for reimbursement.
I am totally confused about what you consider acceptable for reimbursement. Yes my dog had an ear infection when I bought her in February. I did not have pet insurance as I was just taking her to the vet to get checked out. They discovered the ear issue. I then submitted a claim because she had developed a blister on her toe at the boarding kennel. I had already had an appointment with my vet to get her rabies shot so I did not take her in for a few days. You denied my claim because you say that her ear issues goes with the blister as an allergy. I do not understand this . It is not the money but the idea that you disagree with the ears and foot issue. I am just sad that I pay my premium and got denied when I see no correlation between the two issues.
Insurer: Trupanion
By:
I feel that the coverage is pretty comprehensive and the premium is affordable.
I feel that the coverage is pretty comprehensive and the premium is affordable. The few times that I have had to contact customer service, their response has been prompt, courteous, and efficient. The one claim that I made was paid very quickly.
Insurer: Trupanion
By:
A Wonderful Experience, best insurance!
I picked up Parker's medication on a Thursday, submitted my invoice online (very convenient), and received a text message the following Monday that the 90% was being deposited into our bank account. Thank You Trupanion.
Insurer: Trupanion
By:
It was quick and use
It was quick and use
Insurer: Trupanion
By:
Jessica was very knowledgeable and very kind.
Jessica was very knowledgeable and very kind. She has the perfect’customer service’ disposition!
Insurer: Trupanion
By:
Love the coverage and customer service.
Love the coverage and customer service. Top notch.
Insurer: Trupanion
By:
Michelle was very accommodating and informative.
Michelle was very accommodating and informative. Thank you
Insurer: Trupanion
By:
Morning story self explanatory throughout the process. When I did have a question the representative was very helpful
Morning story self explanatory throughout the process. When I did have a question, the representative was very helpful
Insurer: Trupanion
By: