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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

7

out of 10

My dog is Pre Approved for Surgery this week

My 7 year old Golden Retriever needs surgery on both legs due to ruptured cruciate ligaments in both legs. Estimated cost around $8,000. So far, I have talked to the insurance representatives at least five times and each time they were very helpful. Do not understand the reviews of long telephone answer times as my calls were all taken within two to three minutes. The surgeon submitted the information required for Pre-Authorization and I received back the authorization within 24 hours by email And by the way, their new email portal allows you to submit claims on line without the vets signature--just upload the claim for with the paid bill. (I was a Purina customer before they sold to 24 PetWatch but never had a claim) I will say it has been my experience with insurance companies that some people do not submit all documents required and some do not read the terms of the policy until there is an occurrence and are mad that the illness is not covered but it was spelled out in the policy. This would definitely resolve some problems. That being said, my dogs first surgery is this Thursday and that will be the proof of the pudding if I get paid in a timely manner. I did note that i just got my insurance renewal and the premium tripled--not sure why as the renewal came before they knew my dog needed surgery. Maybe when he turned 7? The administrators also changed the underlying insurance company.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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5

out of 10

Tripled rates at end of my dog's life.

I had pet insurance with this company for 13 years. They sold out to a different company and tripled my rate. My Lab is almost 14 years old. There's no way I'm paying triple what I have paid over 13 years. No more pet insurance for us! No other companies will cover a senior pet.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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9

out of 10

Great Company

I love this company! They are very compassionate, when one of our cats died, they sent a sympathy card that all of their employees had signed. They pay quickly and are very helpful with questions. The only problem I have had involved something that would actually have saved them money! My vet has a program called Shots for Life: you pay $59 and that covers all shots for the life of your pet. They wouldn't reimburse that cost - makes no sense to me.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: 1 - 8

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10

out of 10

A must for alk pet parents!

Trupanion is amazing! They have really helped keep my furry-faced children in good care and have never questioned a submission. I never have to worry about the cost of a procedure or test. They allowed me an extra summer with my special little guy (he needed special food, regular visits, and medication) and I will always be grateful.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: King Charles Spaniel
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent

Friendly and helpful services.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent and quick coverage benefit payout

In today's fast paced world - Embrace makes it insanely easy not only to submit claims on their customer portal, but also in their prompt response to emailed questions. We submitted several claims that had occurred over the past 6 months. Embrace accepted the claims for review and quickly processed. Coverage was applied as expected and refund checks were issued promptly. Insurance is never something you want to use - but Embrace made it easy.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Belgian Malinois
  • AGE OF PET: 1 - 8

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10

out of 10

Thank goodness for ASPCA Pet Insurance

Both of my dogs have been covered by ASPCA Pet Insurance for many years. It has been invaluable the times we have needed it, and the cost is very reasonable. I'm always surprised how quickly the payment for the claim is processed. I recommend ASPCA to anyone looking for pet insurance.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Easy to work with

We had Embrace for about 15 months, toward the end of our two dogs' lives. I was concerned that their climbing medical bills would be an issue, but Embrace treated us very fairly, paid claims quickly and offered clear explanations of benefits and coverage tracking. I am very grateful for their ease of doing business while we were trying to deal with stressful medical issues and bills coming from all directions.
  • INSURER: Embrace
  • POSTED: 05/09/2019
  • BY:
  • BREED: Wheaten Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Literally, a life saver

I've had Healthy Paws pet insurance since I brought my dog home more than four years ago. I have a French Bulldog and I thought she might be at risk of respiratory issues. Well, she's had none of those but certainly some other health issues I would not have been ready for without Healthy Paws. They're not right for everyone - they don't cover regular maintenance or basic doctor visits but with my plan (there are coverage level options), they have covered 90% of two surgeries and two separate hospitalizations for different issues. It's the unplanned events that are hard on a budget but with Healthy Paws, I can worry about my pup and less about my wallet. They also have an easy to use mobile app for claim submissions that is really handy. I get paid for claims quickly and easily. In fact, I get emails to check on how she's doing. I have recommended Healthy Paws to many friends. They have been a life saver.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Outstanding Customer and Pet Owner Service.

I have had a very positive experience with the Embrace Team on many medical challenges for my golden retriever over the last three months. The representatives have all been very professional and responsive and clearly demonstrate a commitment to excellent customer care and service. Dan and Linda Giustino
  • INSURER: Embrace
  • POSTED: 05/09/2019
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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