217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Because I am pleased with the staff’s ability to explain my coverage.
Because I am pleased with the staff’s ability to explain my coverage.
Insurer: Trupanion
By:
Answered my questions and helped me to get information that I needed
Answered my questions and helped me to get information that I needed
Insurer: Trupanion
By:
Always professional and the turn-around is very fast.
Always professional and the turn-around is very fast. I love the direct to vet payment option. Just wish more vets would allow it.
Insurer: Trupanion
By:
Always been very helpful.
Always been very helpful. Fortunately we have not had to use the insurance for any of our dogs so can’t comment on that situation.
Insurer: Trupanion
By:
Always a great experience submitting claims.
Always a great experience submitting claims. Easy process and Trupanion is very efficient and quick to pay claims.
Insurer: Trupanion
By:
Alison was accommodating and professional.
Alison was accommodating and professional.
Insurer: Trupanion
By:
Very reliable and fast claims
Excellent company to deal with and claims are always dealt with very quickly. I love the direct billing and always have confidence in Trupanion.
Insurer: Trupanion
By: Tracy
Claim Denied via Loophole/Extreme Contract Language
Submitted a claim in Jan-2021 for cherry-eye on 1 year old puppy. Denied because I called the vet 8 months prior to being seen for the issue and asking about it over the phone. The phone inquiry was added as a medical record, so Figo claimed it as a pre-existing condition. First they said it was a denied due to vet diagnosis. The vet provided a letter that it was not a diagnosis and that it was merely a phone conversation/inquiry. Figo responded to said letter saying that it was declined due to 'clinical signs'. No one with a clinical background saw the issue until the day of surgery. So they are saying that me inquiring over the phone 8 months prior constitutes 'clinical signs'. I had no idea that I was qualified as a vet tech/veterinarian. Do not use Figo, they are a racket and don't have any intention of paying out any claims. Pathetic.
Insurer: Figo
By: Brandon Reinert