217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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love it
love it. My dog was hospitalized for a night and getting my claim in and money deposited was easy and pretty fast. Very happy. I have all of my dogs on this insurance.
Insurer: Pets Best
By: Autumn Mattson
Pet Insurance
1. Price is right ! 2. Great Benefits! 3. Easy to apply! 4. Excellent reimbursement !
Insurer: ASPCA
By: Steven Kuilan
Thank you.
The compassion, communication, and customer service on behalf of Star was outstanding. Thank you.
Insurer: Trupanion
By: S.
I can only comment on the sign up…
I can only comment on the sign up portion. It was fast and easy. Never spoke with anyone and it was all online.
Insurer: ASPCA
By: Corinne Manley
Stay away, horrible customer service!
I signed up with Pets Best for a new puppy. I chose the unlimited plan and enrolled via my mobile phone. During the process the name of the plan and the confirmation is misleading. No where was it apparent that the wellness services were not covered. All puppies need several vaccinations and the cost to spay. Upon submission of my claims I was informed my plan did not cover this. I was told I could add it at the anniversary which was 7 months later. The customer service lack compassion and understanding. Typically you chose these policies for the 10-15 years of your pet. I would not recommend this company because of its lack of customer services and lack of care. Stay away!! I will cancel and go with a more customer oriented company. Also 5 calls all with more than 45 minute wait time to speak with anyone.
Insurer: Pets Best
By: Bill Callahan
Disappointed
Very disappointed on coverage.
Insurer: Trupanion
By: Richard
They did what they said.
I don`t write reviews often, but this company stood behind their claims policy and covered my pooch when he injured a leg. Saying that, I will renew policy for next year. I purchased an accident only policy.
Insurer: ASPCA
By: John
Fast efficient processing of claims
Claims have always been processed in a timely manner. Trupanion updates you as the claim is process. Appreciate the fact that my vet can send the claim in directly.
Insurer: Trupanion Canada
By: Brent