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Claims are always handled in a timely manner.
Claims are always handled in a timely manner.
Insurer: Trupanion
By:
Could not have been easier to submit a claim
Could not have been easier to submit a claim
Insurer: Trupanion
By:
Reliable great pet insurance!
Easy, fast and coverage as promised.
Insurer: Trupanion
By:
Easy and peace of mind
Easy, very straight forward, great customer service
Insurer: Trupanion
By:
Every animal companion parent that I encounter I try to convince them to get a Trupanion policy for their dog.
Every animal companion parent that I encounter I try to convince them to get a Trupanion policy for their dog. People come to me all the time for advice when their dog seems to be sick. I have been a loyal trupanion client for 13 years. I know how the policy works. Several people have bought a Trupanion policy after talking with me. When someone tells me that they are getting a puppy I immediately go into my Trupanion policy sales pitch. So yes I am always recommending Trupanion. Vanessa was very pleasant. But I made an adjustment to one of my dogs policies and it has yet to be changed. Your company raised my 13 year old dogs monthly premium by close to $20.00. So in order to keep within our budget I had to change her deductible from $250. to $500. In these trying times due to Covid families are struggling to make ends meet. That increase is the biggest we’ve ever experienced in the 13 years being clients. Vet visits are way down in our area because most veterinarians are still doing curbside services and are not comfortable having their animal children go into the office alone. We lost two of our precious babies during this time. Laryngeal paralysis and Cushing’s disease. Both diseases are devastating to go through. Thankfully we were allowed in the building for appointments and also to be there when they crossed over. I’m thankful for Trupanion’s help with their medical bills . I’d never use a different insurance company. But please be more honest about the reasons that you are raising monthly premiums. The lives of our animal children depend on our ability to be able to keep them insured. My sister in law is a State Farm agent and sells Trupanion policies. I have no doubt that Trupanion took in millions more than they paid out so far during this man made pandemic.
Insurer: Trupanion
By:
Every time I have called with a question the support person has been very professionalcaring and helpful.
Every time I have called with a question, the support person has been very professional,caring and helpful.
Insurer: Trupanion
By:
Excellent customer service quick turnaround on claim payments easy claim submissions.
Excellent customer service, quick turnaround on claim payments, easy claim submissions.
Insurer: Trupanion
By:
Excellent service
Excellent service
Insurer: Trupanion
By: