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10

out of 10

I really appreciate the extensive amount of time you took holding my hand through this incident.

I really appreciate the extensive amount of time you took holding my hand through this incident. Not only was I so very impressed with your patience while walking me through my first claim, but it was done with extreme compassion for what our family was enduring emotionally! Thank You ALL ever so much!!!

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10

out of 10

Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind .

Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind . The matter what the feeling there never trying to mitigate the situation , in plain English you get what you pay for in life . However , in this case I feel that every time I speak to a representative there's a personal connection vicariously through our pets , and that commonality is a feeling of contentment . If I was a cat I would perrrrr !!

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10

out of 10

As always customer service was excellent!

As always customer service was excellent!

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10

out of 10

Great experience during a difficult time.

Great experience during a difficult time. Thank you!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues.

The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues. I gave Kevin the only background information that I had, hoping it will help resolve any questions on past medical care of Muffin when I was not her owner.

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10

out of 10

I am not sure that the pet insurance is worth it.

I am not sure that the pet insurance is worth it.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

I am very happy with trip anion.

I am very happy with trip anion. My only negative comment is due to the fact that I disagree with the interpretation of the deductible with regard to my recent claim

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10

out of 10

Just knowing that you are there ,tells us we did find the right people that care about pet's, thank-you so much.

Just knowing that you are there ,tells us we did find the right people that care about pet's, thank-you so much. Jo and Ev
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

I don't know what I would do if I had not been told about Trupanion.

I don't know what I would do if I had not been told about Trupanion. Knowing my dogs are covered by you has really taken a huge weight off my shoulders.

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9

out of 10

I already have recommended trupanion to many others

I already have recommended trupanion to many others

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