Most of your agents handle situations well.
Most of your agents handle situations well. My only suggestion is that your agents need to listen more closely so that the client does not have to repeat things.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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Trupanion is Fantastic - thank you!
Trupanion is Fantastic - thank you!
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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my claim was not going through and I called a few times; she sent me her email c/o you and we resolved the issue so she was able to pass my claim on
my claim was not going through and I called a few times; she sent me her email c/o you and we resolved the issue so she was able to pass my claim on
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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Trupanion representatives are very courteous, knowledgeable and are very pleasant to work with.
Trupanion representatives are very courteous, knowledgeable and are very pleasant to work with.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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Your company is excellent!
Your company is excellent! Your customer service team is the best. The policy itself worked very well for me when my cat became terminally ill. I'll start another policy w you when the time comes. Thank you
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET:
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I love Trupanion they have saved me thousands .
I love Trupanion they have saved me thousands .Great customer service and great coverage .I wouldn't be able to have a pet with out Trupanion. They are Amazing.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET:
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Excellent customer care, quick payment on claims
Excellent customer care, quick payment on claims
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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