Trupanion has always been exceptionally timely with processing claims.
Trupanion has always been exceptionally timely with processing claims. However -- acknowledging that the highlighted turnaround time is 7-10 business days -- the first time we're experiencing the longer claim processing, despite our pets having multiple prior claims, is the time we're in the midst of an especially mysterious and expensive medical exploration; it is frustratingly unfortunate. Plus, the Vet has sent the claims multiple times and Trupanion did not receive a handful of them.
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My call was quick and my question resolved within a minute - adding direct deposit to my account.
My call was quick and my question resolved within a minute - adding direct deposit to my account.
- INSURER:
Trupanion Canada
- POSTED: 07/17/2017
- BY: Lauren
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is #1 on our healthcare team for Sassy Shelby LaRue a.
Trupanion is #1 on our healthcare team for Sassy Shelby LaRue a.k.a. Belle!
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We'll now see how quickly my claim is processed.
We'll now see how quickly my claim is processed.
- INSURER:
Trupanion Canada
- POSTED: 07/17/2017
- BY: Alfred
- BREED:
- AGE OF PET: 0 - 3
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It is always a pleasure talking with the people that work at Trupanion.
It is always a pleasure talking with the people that work at Trupanion. . Most everyone is always so friendly, helpful and quick to answer my questions or help solve my problem. Truly a great company to work with.
- INSURER:
Trupanion Canada
- POSTED: 07/17/2017
- BY: Judy
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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I cancelled my insurance for my sweet dog,Mollie,because she unexpectedly passed away.
I cancelled my insurance for my sweet dog,Mollie,because she unexpectedly passed away. Before the call ended, he said have a nice day. I realize he said that automatically, but please think before you speak. It hurt.
- INSURER:
Trupanion Canada
- POSTED: 07/17/2017
- BY: Lorrie
- BREED:
- AGE OF PET: 7 - 10
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