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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always have excellent experiences with each and every employee.
Always have excellent experiences with each and every employee. Finally a company that is looking out for their clients and four legged friends. I never feel the dread of calling and handling each claim like I do with my own insurance. People health insurance could learn a lot from Trupanion. I have not been paid to say this either. I’m truly grateful for all the help this company has provided through stressful situations. My baby thanks you too!
Insurer: Trupanion
By:
Always no problem.
Always no problem. Best insurance
Insurer: Trupanion
By:
Always very support and the claims process is quick!
Always very support and the claims process is quick!
Insurer: Trupanion
By:
Awesome Customer service
Carols customer service was awesome. She explained the enrollment process where I understood everything.
Insurer: Trupanion
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Claim denied for pre-existing condition.
Claim denied for pre-existing condition.
Insurer: Trupanion
By:
Claims experience was easy.
Claims experience was easy. Wish they had a Pay the Vet option with my vet but in general, getting reimbursed was relatively simple.
Insurer: Trupanion
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Cost professionalism promptness friendliness excellent service hours
Cost, professionalism, promptness, friendliness, excellent service hours
Insurer: Trupanion
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Easy to submit claims and quick response and reimbursement process.
Easy to submit claims and quick response and reimbursement process. Very pleased!
Insurer: Trupanion
By:
Pleased with What I learn about Trupanion Pet Ins.
Emily was great customer service. Experienced, Personable, Happy to be of help, especially giving me all the information I needed to make my decision to go with Trupanion.
Insurer: Trupanion
By:
Every time I called those who helped were very positive and helpful.
Every time I called those who helped were very positive and helpful. Seemed to care very much. Such a nice breath of fresh air in our crazy world right now. Vanessa was awesome!!
Insurer: Trupanion
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