Ripoff!!!!
Don’t bother! They want through my 2 year old dogs vet file and denied all my claims because he had one seizure a week before I purchased this insurance. While they were explaining to me why they brought up an ear infection and UTI and said those were also pre-existing. I think this is a violation of my privacy that they went through all the dogs records. I have a right mind to contact a lawyer but I will for now just advise everyone not to purchase this insurance.
- INSURER:
Figo
- POSTED: 01/10/2018
- BY: Sue
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Unprofessional
They never handle my claim and scammed me out of $240
- INSURER:
Trupanion Canada
- POSTED: 01/10/2018
- BY: Victor
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fantastic customer service!
Fantastic customer service!
- INSURER:
Trupanion Canada
- POSTED: 01/10/2018
- BY: Mae/Dave
- BREED: Maltese
- AGE OF PET: 7 - 10
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Above and beyond
Went above and beyond and was so sweet and compassionate on the phone. Thank you
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Jenn
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Informative
When ever I call, everyone is so very nice, informative and helpful. Thank you!
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Lorraine
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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The best reps
As always, Trupanion's reps are the best. Very concerned about your pets, calm when you are stressed and walk you through everything.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Renee
- BREED: Yorkiepoo
- AGE OF PET: Over 11 years
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Thanks
As retirees, my husband and I watch our money. Trupanion is a lifesaver for our budget. Thanks.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Frederick
- BREED: English Cocker Spaniel
- AGE OF PET: Over 11 years
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am extremely happy with Trupanion
am extremely happy with Trupanion, although am disappointed, that the company changed the policy on cold laser treatment from a treatment to a therapy without notifying me ! My pet dog Cooper was doing really well with the laser. I am a senior and cannot afford to have this wonderful treatment.
- INSURER:
Trupanion Canada
- POSTED: 01/10/2018
- BY: Gillian
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Very helpful
Everyone has been very helpful and friendly, very pleased for all the help.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Elisa
- BREED: Havanese
- AGE OF PET: 7 - 10
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Excellent coverage!
Excellent coverage and excellent customer service for a very fair price.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Phyllis
- BREED: Havanese
- AGE OF PET: 7 - 10
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