They are fair, but processing reimbursements takes too long
Embrace is the only insurer that considered my cat's previous illness as not pre-existing where other would probably have. I did have a chance to use the insurance not too long ago and they paid out as per agreement and provided an itemized detail of what got paid out and what was not. This company is very transparent and this I truly appreciate. What I wish they could do better is processing of claims. On average, payouts are anywhere between 6-8 weeks from filing. They need to improve this to get a 10-rating. But yes, I do recommend Embrace to pet owners.
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Jonathan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I wish my personal health insurance was this good!
I got embrace after my dog blew out her knee and had to have surgery. Obviously they wouldn't cover the surgery as I didn't have the coverage at the time of the incident, and they won't cover any injuries similar or related to her knee injury, but we have used the coverage for anything and everything else for our dog and the process has been the smoothest and easiest I could have ever imagined. Incredibly pleased with this insurance company (I've never said that about an insurance company before!)
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Benjamin
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Love it!
This insurance is great and so easy to use. It has really helped my dog be able to get the treatment that she needs and the reimbursement is fair. I just love everything about it.
- INSURER:
ASPCA
- POSTED: 12/06/2017
- BY: Ash
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Good Experience
I've always had a good experience with Embrace. The response time is quick and the reps are friendly. I'm glad to have them on my and my fur baby's side.
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Erika
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
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Really like the service you offer!
I have owned pets for over 30 years and never had pet insurance before. I was told making claims were long and difficult. I am so happy my vet recommended pet insurance! I love Embrace, the claims are easy and the response times are very faster.
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Christine
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Precious help to take care of our puppies
Precious help to take care of our puppies.
One of our dogs has been diagnosed as suffering from heart disease (mild degenerative mitral valve disease) and our insurance helps us a lot to take care of him.
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Estelle
- BREED: Papillon
- AGE OF PET: Over 11 years
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Just when it couldn't get any better - it did!
Just when I thought Embrace couldn't improve on their amazing service and quick turn around time for claims, They did! I now have direct deposit into my account, no more snail mail. Speeds things up even more!
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Maureen
- BREED: Poodle
- AGE OF PET: Over 11 years
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Awesome Insurance Plan.
I am so happy I decided to purchase my pet insurance for my cat though Embrace. They handled my claim quickly and with no hassles. I will surely purchase the same coverage again if I get another pet. I highly recommend this policy to anyone who has a pet. You never know when your pet will get sick and having this coverage is a great relief when they do get sick!
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great claims processing
Simple and easy claims processing - fast and efficient.
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Albert
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Embrace is one of the best companies out there!
I've had other companies that do not pay out as much as you do ...you guys are the very best & professional, friendly , and you pay your claims quickly!! thank you for your great service!
- INSURER:
Embrace
- POSTED: 12/06/2017
- BY: Marilyn
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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