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Always a good experience.
Always a good experience. Covered what we expected and great communication around approval.
Insurer: Trupanion Canada
By:
Customer service amazing
Amazing reviews ! Just signed up and had to use the online chat and received great help right away .
Insurer: Trupanion Canada
By:
Everytime I have needed help with a question I have received the response required immediately from a very knowledge person.
Everytime I have needed help with a question I have received the response required immediately from a very knowledge person.
Insurer: Trupanion Canada
By:
I work at a veterinarian clinic and I…
I work at a veterinarian clinic and I see how quickly claims are approved and how fast we received a check for a claim. I went ahead and put my pet on it. I see on a daily basis the cost of visits and emergencies happen unexpectedly, I’m glad my pet will be covered.
Insurer: Trupanion
By: nicole wimpari
This was easy to navigate
This was easy to navigate, understand policy coverages, and enroll my pet
Insurer: ManyPets
By: customer
Thanks
Thank you for making it easy to get insurance
Insurer: Prudent Pet
By: Karen Wegener
Unhappy with my claim result
I pay for the wellness benefit for my pets. This includes $150 for dental cleaning every year. I submitted a claim for my dog's dental cleaning and was denied saying that it wasn't supervised by a vet even though the cleaning was done in my dog's licensed vet's office. They covered the claim for the same service on the same day for my cat but are not willing to cover my dog. It's frustrating to pay for services that the company is not willing to pay out. This is the second time a wellness claim has not been paid. Last time it was not willing to pay for the wellness vet appointment stating that it was not for a wellness check even though it was our annual wellness appointment for vaccines.
Insurer: Pets Best
By: Celeste Nelsen
Your CSR Dept is never open and I'm on…
Your CSR Dept is never open and I'm on hold for over 45 min
Insurer: ASPCA
By: Jazzmine Meadow
Fair deal, GREAT service, caring people!
As a long time frenchie parent I have had a lot of experience with many different insurance companies for my dogs. [Who have generated some pretty major claims.] recently I got Trupanion for my newest party animal as I believed the structure of their offer is fair and makes the most sense for dogs that could have ongoing issues. The people I have dealt with have been extraordinary, and have gone above and beyond to make things happen in an emergency. They truly care about their customers and their animals, as well as representing their company BRAVO
Insurer: Trupanion
By: Kenneth A
This is simply a great insurance
This is simply a great insurance. The response time for claims is generally short, and the explanation of benefits has always been helpful. I have recommended Pets Best to several friends.
Insurer: Pets Best
By: Dexter Brewer