154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 01, 2022

Always a good experience.

Always a good experience. Covered what we expected and great communication around approval.

Insurer: Trupanion Canada

By:

Useful
Verified January 01, 2022

Customer service amazing

Amazing reviews ! Just signed up and had to use the online chat and received great help right away .

Insurer: Trupanion Canada

By:

Useful
Verified January 01, 2022

Everytime I have needed help with a question I have received the response required immediately from a very knowledge person.

Everytime I have needed help with a question I have received the response required immediately from a very knowledge person.

Insurer: Trupanion Canada

By:

Useful
January 01, 2022

I work at a veterinarian clinic and I…

I work at a veterinarian clinic and I see how quickly claims are approved and how fast we received a check for a claim. I went ahead and put my pet on it. I see on a daily basis the cost of visits and emergencies happen unexpectedly, I’m glad my pet will be covered.

Insurer: Trupanion

By: nicole wimpari

Verified January 01, 2022

This was easy to navigate

This was easy to navigate, understand policy coverages, and enroll my pet

Insurer: ManyPets

By: customer

Verified January 01, 2022

Thanks

Thank you for making it easy to get insurance

Insurer: Prudent Pet

By: Karen Wegener

January 01, 2022

Unhappy with my claim result

I pay for the wellness benefit for my pets. This includes $150 for dental cleaning every year. I submitted a claim for my dog's dental cleaning and was denied saying that it wasn't supervised by a vet even though the cleaning was done in my dog's licensed vet's office. They covered the claim for the same service on the same day for my cat but are not willing to cover my dog. It's frustrating to pay for services that the company is not willing to pay out. This is the second time a wellness claim has not been paid. Last time it was not willing to pay for the wellness vet appointment stating that it was not for a wellness check even though it was our annual wellness appointment for vaccines.

Insurer: Pets Best

By: Celeste Nelsen

Verified December 31, 2021

Your CSR Dept is never open and I'm on…

Your CSR Dept is never open and I'm on hold for over 45 min

Insurer: ASPCA

By: Jazzmine Meadow

December 31, 2021

Fair deal, GREAT service, caring people!

As a long time frenchie parent I have had a lot of experience with many different insurance companies for my dogs. [Who have generated some pretty major claims.] recently I got Trupanion for my newest party animal as I believed the structure of their offer is fair and makes the most sense for dogs that could have ongoing issues. The people I have dealt with have been extraordinary, and have gone above and beyond to make things happen in an emergency. They truly care about their customers and their animals, as well as representing their company BRAVO

Insurer: Trupanion

By: Kenneth A

December 31, 2021

This is simply a great insurance

This is simply a great insurance. The response time for claims is generally short, and the explanation of benefits has always been helpful. I have recommended Pets Best to several friends.

Insurer: Pets Best

By: Dexter Brewer

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