Helpful and Knowledgeable
Kayla was very helpful and knowledgeable. She was also very cheerful which help when we deal with stressful issues such as our pet's health and insurance. I really appreciated Kayla's great customer service. Please let her know that she's doing an excellent job.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Rosana
- BREED: Bichon Frise
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent
So far Jodi and the staff have been excellent.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Joanne
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Helpful and courteous
The team at Trupanion is helpful and courteous. I appreciate these qualities.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Carolyn
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Very pleasant
Very pleasant customer service. Answered all my questions.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Shawn
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Warm and polite
Your personnel are very warm polite and professional
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Frances
- BREED: Chihuahua
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Fast process
Andrea helped me change my policy asap. I was shocked how fast the process went. I do wish that every year the price didn't go up so much
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Daniele
- BREED: Lhasa Apso
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
After making a claim the response is always explained
After making a claim the response is always explained of what was covered this helps to know the breakdown
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Diana
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
This company is completely easy to work with
This company is completely easy to work with when it comes to my pet and all his medical needs. I do refer and talk about trupanion as positive.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Freddy
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The process is easy
The process is easy and Trupanion reimburses for any approved claims very quickly. Trupanion communication is great. They let you know that a faxed claim has been received and being reviewed, as well as give a complete but simple explanation as to what benefits are being paid out after it has been reviewed
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: MARGARET
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I just received a check for claim I made just a week and a half ago.
I just received a check for claim I made just a week and a half ago. I am very impressed with your timeliness and efficiency. What a shame human health care insurance cannot perform as well! Thank you!
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: sharon
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No