Quick to help
Rhonda wasn't able to answer the medical question I had, but she was very quick to locate a colleague that could help.
- INSURER:
Trupanion Canada
- POSTED: 01/10/2018
- BY: Louise
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Rapid service
I appreciate the rapid and courteous response in a critical situation.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Bruce
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Very friendly
She was friendly, and well informed. I was disappointed in the facts she relayed about my policy. She was great, and she was just doing her job.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Carla
- BREED: Manx
- AGE OF PET: Over 11 years
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Premium increases
Still don't understand why premium is up 35% in less than 3 years. Thinking through on whether to cancel this policy.
- INSURER:
Trupanion Canada
- POSTED: 01/10/2018
- BY: Orysia
- BREED: Poodle
- AGE OF PET: 7 - 10
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Okay experience
I have had okay experience but I feel I pay a lot of dollars for my insurance and payback is pretty scarce.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Judy
- BREED: Greyhound
- AGE OF PET: Over 11 years
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Really care!
The representative I spoke to really cared!!!! It was the best experience I ever had with an insurance company. We were traumatized with having to take our beautiful dog to emergency, but the rep assured me that we were covered. I couldn't imagine having the financial burden on top of the fear of losing our puppy. They covered in a true emergency and we are grateful for Trupanion.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Marc
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Resolution
The representative was nice, but I have yet to know if my reason for calling has been resolved. Please note it has not been 24 hours yet.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Megan
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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Very fast
I have had nothing but great service from everyone I have dealt with. Very fast response with any and all issues I have had.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Louise
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Very happy.
Throughout the years, dating back when I came on board in July 2012, I've been extremely happy with the way Trupanion has conducted business.
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Gene
- BREED: Poodle
- AGE OF PET: Over 11 years
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Great service
I have had Trupanion insurance on my dog Dixie for 7 years and have always received great service and timely payment. Thank you for being there for us!
- INSURER:
Trupanion
- POSTED: 01/10/2018
- BY: Lynn
- BREED: Yorkiepoo
- AGE OF PET: 7 - 10
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