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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Filling claim is made so user friendly…
Filling claim is made so user friendly and the response time for reply is so incredibly fast !
Insurer: Trupanion
By: Donna
A few months ago
A few months ago, I requested an upgrade for my plan. They said they would do it right at the renewal date, but they didn’t. So I called in July and August and told them it hadn’t been done and asked them to do it. The first call in July quoted a price of approximately $130, and the second call in August the price was $135. Besides not fulfilling what was promised months ago, they also raised the upgrade price from one day to the next. They also charged a fee to process the upgrade.
Insurer: Embrace
By: Elika Kazurayama
Sickly Fur Baby
We have a sickly fur baby; she has allergies, chronic ear infections, GI issues, to name a few. Pets Best has been Outstanding‼️ Their claims process is Super Easy and Not Once have they questioned nor denied any of our claims. THANK YOU Pets Best for your amazing customer service, your support/assistance but Most Importantly, Your commitment, dedication and Compassion towards our Pets!!
Insurer: Pets Best
By: Rosendo
That you all are compassionate and understanding. In handling situations with sincerity.
That you all are compassionate and understanding when it comes to handling situations that come up for your clients.
Insurer: Embrace
By: Renee Gentry
Excellent pet insurance company
Submitting a claim is incredibly simple. Communication is quick and easy. Reimbursements arrive quickly into my acvount
Insurer: MetLife
By: Regina
Super fast and super easy to submit my…
Super fast and super easy to submit my claim. I am so happy this is the plan I chose for my baby
Insurer: MetLife
By: Kristin
Amanda was great like literally…
Amanda was great like literally phenomenal. She was very informative and very patient with me. I’ve had 3 companies to choose from (Fetch, Figo, and Lemonade). She provided me info on a comparison chart that was on your companies website and also given me her own advice and experience. I appreciate the time she took to help me and for that I am very grateful. I will definitely refer anyone I know who’s looking for pet insurance to look into Fetch and ask for her. Thanks, for everything you guys are doing and you too Amanda :)
Insurer: Fetch
By: Tae
I am very happy with the service.
I am very happy with the service.
Insurer: MetLife
By: Vicki
Customer service told me my claim was…
Customer service told me my claim was pending receiving the chewy invoice, so I submitted again only to find out later that day the claim was already processed and check was mailed to me. The 8 documents I submitted weren’t enough? I was upset.
Insurer: MetLife
By: Michele
Easy to file claims
Easy to file claims, prompt response. Just great!!
Insurer: Spot
By: Roseann Reed