208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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25-year customer! Five star company!
The people who work in your customer service department have always been fantastic. I spoke with Nicole this morning and she just continues that trend. She understood what I was saying and she was incredibly helpful. In addition she was really nice and really human. That's the difference between your company and other companies customer service departments that I do business with. We talked about our dogs and a bunch of other stuff while she was helping me. She's a really super nice person and she knows her stuff!
Insurer: Fetch
By: Steve miller
Quick and easy sign up
Quick and easy sign up. Good value for the coverage.
Insurer: MetLife
By: Paul Martin
efficient and reliable
efficient website design for submission of claims, and quick resolution process leads to reliability in the relationship
Insurer: MetLife
By: Samiran
You guys are the best
You guys are the best! Claim service is fast and efficient. I received payment in a matter of days. Thank each of you for your awesome customer service.
Insurer: MetLife
By: Lorena Luther
So easy to use once you get the hang of…
So easy to use once you get the hang of it
Insurer: MetLife
By: customer
Very easy to use app and many options…
Very easy to use app and many options for payment.
Insurer: MetLife
By: Marc A
A recent claim has been very…
A recent claim has been very frustrating. SOAP notes were requested for a recent visit - understandable even though I'd never had to provide them before, so it was a hassle to track them down. However, SOAP notes from a previous claim which had already been completed we're also requested and REQUIRED for this new claim. If you know you'll need them potentially in the future why wouldn't you request them when the claim is submitted? Providing people only 9 days to locate those and upload them is very challenging. This has been frustrating to say the least and does not give me confidence that you have me or my pets best interests in mind and you'd rather save money than provide coverage that I've paid for.
Insurer: MetLife
By: Casey
Clinton was very professional
Clinton was very professional, nice and explained the plan very clearly. He was able to answer all of my questions and concerns. Very knowledgeable.
Insurer: Nationwide
By: Sharon Milonas
Every claim I submit is denied
Every claim I submit is denied. No reason to have pet insurance with MetLife. Going elsewhere.
Insurer: MetLife
By: Brian Kelly
Quick and easy claims process
Quick and easy claims process
Insurer: MetLife
By: customer