154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

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Category with most reviews

This chart shows the distribution of review categories.

Verified August 09, 2025

Quick

Quick, efficient responses.

Insurer: MetLife

By: michael elkin

Verified August 09, 2025

When I submit documents MetLife tells…

When I submit documents MetLife tells me they don’t have it. Takes forever to process because someone is not checking correctly. Also when I call for questions I am told information that is wrong and I end up having to do the whole process over or they cancel it. I am not happy at all

Insurer: MetLife

By: customer

Verified August 09, 2025

Ez as can be.

Ez as can be.. no headaches

Insurer: MetLife

By: customer

August 09, 2025

I haven't used it yet so I don't know

I haven't used it yet so I don't know. I've heard they pay out but I also read some horrible reviews. I don't know yet. However, I do know that they email you until you actually review them. And considering they're not a pet insurance agency & they're owned by 1 of the largest big equity firms in the world, I get it. Its PR. Hopefully if I need them, they will reimburse me. But again it's America & big equity. They don't care. Just try to keep your babies safe.

Insurer: ASPCA

By: Noneya Bitness

Verified August 09, 2025

Easy to file claims and claims usually…

Easy to file claims and claims usually paid timely.

Insurer: MetLife

By: Anonymous

Verified August 09, 2025

It was very quick response to the claim

It was very quick response to the claim

Insurer: Trupanion

By: Gary

Verified August 09, 2025

10 out 10 recommend

This is the best pet insurance I've ever had. I am extremely happy with Metlife and recommend to all.

Insurer: MetLife

By: Monika Taylor

Verified August 09, 2025

Timely professional work

Timely professional work. Assistance available when needed.

Insurer: Trupanion

By: David

Verified August 09, 2025

Excellent service

I have used Pumpkin Pet Insurance for 3 years for my cat. I'm highly satisfied with their service: Prompt responses, excellent communications, and quick process and reimbursement.

Insurer: Pumpkin

By: Kim

Verified August 09, 2025

Communication was timely and great

Communication was timely and great. I got a text and email when my claim was submitted by my vet’s office, and another text when the amount was finalized. The well-timed follow-up email clearly explained the breakdown of what was covered and paid by Trupanion.

Insurer: Trupanion

By: deborah

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