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When I submit documents MetLife tells…
When I submit documents MetLife tells me they don’t have it. Takes forever to process because someone is not checking correctly. Also when I call for questions I am told information that is wrong and I end up having to do the whole process over or they cancel it. I am not happy at all
Insurer: MetLife
By: customer
I haven't used it yet so I don't know
I haven't used it yet so I don't know. I've heard they pay out but I also read some horrible reviews. I don't know yet. However, I do know that they email you until you actually review them. And considering they're not a pet insurance agency & they're owned by 1 of the largest big equity firms in the world, I get it. Its PR. Hopefully if I need them, they will reimburse me. But again it's America & big equity. They don't care. Just try to keep your babies safe.
Insurer: ASPCA
By: Noneya Bitness
Easy to file claims and claims usually…
Easy to file claims and claims usually paid timely.
Insurer: MetLife
By: Anonymous
It was very quick response to the claim
It was very quick response to the claim
Insurer: Trupanion
By: Gary
10 out 10 recommend
This is the best pet insurance I've ever had. I am extremely happy with Metlife and recommend to all.
Insurer: MetLife
By: Monika Taylor
Timely professional work
Timely professional work. Assistance available when needed.
Insurer: Trupanion
By: David
Excellent service
I have used Pumpkin Pet Insurance for 3 years for my cat. I'm highly satisfied with their service: Prompt responses, excellent communications, and quick process and reimbursement.
Insurer: Pumpkin
By: Kim
Communication was timely and great
Communication was timely and great. I got a text and email when my claim was submitted by my vet’s office, and another text when the amount was finalized. The well-timed follow-up email clearly explained the breakdown of what was covered and paid by Trupanion.
Insurer: Trupanion
By: deborah