154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 09, 2025

Excellent help for a first time claimant.

I'm not versed on submitting claims at all. So the representative that I spoke with explained exactly how I have to meet my deductible. He was very helpful and explained it well.

Insurer: Fetch

By: Corinne

Verified August 09, 2025

Thank you for your Partnership

Thank you for your Partnership This year has been especially challenging as my two ShihTzu babies have needed medical attention on several issues and Trupanion has always been there for us, no questions asked. Thank you for your partnership and support, I know my babies can receive the best care thanks to you.

Insurer: Trupanion

By: Maria

Verified August 09, 2025

Easy to use App!

The MetLife Pet Insurance App is very easy to use. I like being able to take photos of documents and easily upload them. There was a very quick turnaround time for receiving my reimbursement.

Insurer: MetLife

By: Gracie's Mom

Verified August 09, 2025

Great customer service

Great customer service, easy claim submission, fast reimbursement.

Insurer: Trupanion

By: Marjorie

August 09, 2025

Great Experience

I had researched several pet insurance policies and felt overwhelmed. I called Fetch and Laura was the representative I spoke with. She was very helpful and found a policy that worked for me. She explained all the coverage options. I was so happy with my policy, that I called back a week later to add a wellness policy to what I had purchased. Of course I asked for Laura!!

Insurer: Fetch

By: Denyse

August 09, 2025

I had a problem uploading files for a…

I had a problem uploading files for a claim, so I contacted Support. She walked me through the upload process again, and I still was not able to upload the files. She then walked me through what was needed to file the claim through email, and that went smoothly. I can honestly say the warmth of her personality came through in how she interacted with me, and this was easily the best support person I have ever dealt with.

Insurer: Fetch

By: Bob Jordan

Verified August 09, 2025

Claim processed promptly

Claim processed promptly

Insurer: Spot

By: Arie Moses

Verified August 09, 2025

Fast turn around for claim

Fast turn around for claim

Insurer: MetLife

By: customer

Verified August 09, 2025

Constant updates

Constant updates, ease of uploads.

Insurer: Fetch

By: Kimberly

Verified August 09, 2025

Speedy response!

The fact that you respond quickly.

Insurer: Trupanion

By: customer

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