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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It took 5 days and a supervisor request…
It took 5 days and a supervisor request to read an email.
Insurer: Figo
By: Jesse
The agent was very helpful she went…
The agent was very helpful she went over a lot of options of what I needed for my puppy to be covered for the insurance very patient because I never had pet insurance before so she went over a lot of of policies with me till I got one that I thought would be a good coverage
Insurer: Prudent Pet
By: mlmroseicloud.com
Easy to purchase
Great price on dog insurance
Insurer: Prudent Pet
By: Rkcrdhyahoo.com
Very helpful people!!
Everyone I spoke to was knowledgeable and very helpful. I appreciate the time they took to help me change my payment method (my old card was stolen). Also, helped me to add my other dog to the Nationwide group.
Insurer: Nationwide
By: Pat Wotring
My nation wide pet agent was so…
My nation wide pet agent was so incredibly helpful and explained my policy very simply for me to understand! He was very kind and compassionate towards me and my bunny, too!
Insurer: Nationwide
By: Angel Swanton
Russell was great
Russell was great. He was friendly, proactive and attentive to my questions. Appreciate the great customer support!
Insurer: Fetch Canada
By: Jorge Urrego Reyes
My claim was completed and payment…
My claim was completed and payment received within 3 days of submitting! The app is very easy to use. I am very happy with MetLife.
Insurer: MetLife
By: customer
timely response---compassionate…
timely response---compassionate interactions!
Insurer: Trupanion
By: Michele
Zero communication during the claim…
Zero communication during the claim process. Good luck if ther is an issue because they will give you the run around. I have provided the medical records multiple times in the same email thread and seperate medical records email that is on their site.Reconds that were already confirmed there now they can not locate. This has been going on for a month+. Once sending another email you do not get any communication unless you call and it always feels like starting from zero with the rep. I would give them lower rating if I could. After my policy is up I plan on looking elsewhere. I just want closure for my pet that passed but is making the process far worse.
Insurer: ASPCA
By: BiasC
When I called i was able to speak to a…
When I called i was able to speak to a Eric, a human that was very knowledgeable and polite. He wasn't trying to push me into buying the insurance and answered all my questions.
Insurer: Nationwide
By: April