154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,592 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,317 reviews
10,763 reviews
27,446 reviews
14,145 reviews
62,983 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy peasy claim submission
Submitting a claim is super easy. The response time is amazing!
Insurer: Trupanion
By: Linda
I have a healthy dog but have had Spot…
I have a healthy dog but have had Spot for 2 years just incase. I have had 2 minor situations this year that we had to go to the vet for and both times it was covered and the claims process was easy.
Insurer: Spot
By: Carolyn B
Just One Flaw
The user interface should make it super simple to start a claim. It was super easy to see all the documents needed, just not how to actually SUBMIT a Claim. I noodled around until I found step by step instructions. I needed to click on my dog (I only have one pet. Who else would I be submitting a claim for?) This should be obvious like ordering on Amazon. There should never be a moment where you don't know where to click. That said, everything else went smoothly with uploads and reimbursement to my checking account. Kudos on the rest of the process. I appreciated the email updates too!
Insurer: MetLife
By: Homer's Mom
Unjustifiable, exorbitant and unfathomable premium increases over 14 years.
I insured my dog when he was only a few months old in 2012 at a monthly premium of $30.21. With annual increases as much as 36.25% my new monthly premium for 2025 is now $480.76. I had to let the policy expire. I’m retired, living on Social Security, and that’s more than two and a half times my monthly Medicare Premium. On top of that, regarding on my last two claims, they denied medications consistently covered in the past. They’re making up the rules as they go.
Insurer: Healthy Paws
By: Richard Chernicky
Customer service is the best ever !!
Customer service is the best ever !!
Insurer: Fetch
By: Lynne
My Experience Cancelling
Angelique and Danielle were both very helpful and understanding of my situation with my pets and the reason I needed to cancel.
Insurer: MetLife
By: Norma Coe
Responsive
Responsive. Extremely quick to reimburse for payment made to vet. Exact amount per policy that was due!
Insurer: Trupanion
By: Ava
Fast claims
Fast claims. So far, no problems with this pet insurance I recommend every pet owner to purchase it
Insurer: Spot
By: norma dealcala
Disappointing handling of a routine diagnostic – think twice before trusting Spot
After initially thinking I might have finally found a decent pet insurance provider in Spot, I’ve had my confidence in them shattered by one denied claim. My dog’s at‑home cancer screening flagged a moderate risk, so my vet ordered an abdominal ultrasound. Spot refused to classify the ultrasound as a covered diagnostic, even though their illness plan explicitly covers exams, diagnostics and lab tests. Their reasoning? Because the screening test itself is still in the proof‑of‑concept stage, all follow‑up care is “preventive” and excluded. That logic ignores both common sense and Florida law on interpreting insurance contracts. I made it clear I wasn’t asking for reimbursement - just that the ultrasound be applied toward my deductible - but they dug in anyway. Multiple appeals, BBB complaints, and even a letter to the underwriter have produced copy‑and‑paste responses. I’m keeping the policy only because my dog is a senior and switching providers would expose him to new waiting periods. But I’ve withdrawn my recommendation to colleagues and will be sharing this experience with the benefits broker who suggested Spot. If you’re looking for a pet insurer that stands behind medically necessary diagnostics, you might want to look elsewhere.
Insurer: Spot
By: Thomas Hospod
It is so easy to submit my claims
It is so easy to submit my claims. I have been updated regarding status.
Insurer: MetLife
By: Kimberly