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I have enjoyed all of my conversations with your representatives -- friendly and professional! Thank you!!

Brittany was very knowledgeable, great customer skills and very efficient.

Trupanion has been a vital part of our family. From helping financially with unexpected circumstances with our pets to very friendly and helpful customer support, we are constantly recommending Trupanion to friends and family!

I'll spend years paying for this insurance and you guys will spend years denying my claims. Easy money, that's all!

Your the best! If the rest of the insurance world adopted your model . The industry would be transformed! So thank you!

She went above and beyond. Very professional. Thank you for the great service.

Good patience and understanding.

He was very helpful and a pleasure to deal with on the phone.

Excellent customer service.

I recently lost my 3 year old cat, Pika, to a heart condition she was born with. It's been the hardest thing I've ever had to go through because she was like a daughter to me, and in my eyes, she saved my life when I first met her. If it wasn't for Trupanion, I wouldn't have even been able to attempt to save Pika's life, and that would have destroyed me, thinking there was more I could have done. But thanks to the amazing generosity and love that I got from the Trupanion family I can go to sleep at night knowing that I tried everything I could to save my baby, and even though she was so young, it was just her time. Maybe I'll get to see her again after this life, I really hope so. I took my other cat, Ori, soon after for repeat vaccinations and a general health check. They detected a minor heart murmur. Naturally after everything I had just gone through, I was extremely nervous and scared when I was told this by the vet. They recommend I schedule Ori in for a heart test/overview, but again, I was not in a financial position to afford it. I called Trupanion and they, once again, helped me out in a time when I really needed it. Thanks to that, I was able to take Ori for the test, and am happy to report that his heart looks great! I was so happy, I was crying. I did find out he most likely has Lower Airway Disease, which I will have to monitor and help him with as he gets older. But the point is that I would have never know this, and would have been in fear of his heart failing, if it wasn't for the fact that Trupanion was there for me. I am sending you all a really big hug and kiss from Ori, Myself, and Pika in heaven.