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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Amazing Customer Service!

After losing my dear sweet Chenu our claims for her most recent Vet visits had been denied by the Pet Coverage. After calling Trupanion Customer Service initially the rep gave us the information that a re-consideration was absolutely possible. That alone was good news! They told us what type of records to get, where to send them and that we would be advised. I worked directly with Trupanion to have the xrays, scans and records sent to a specific Rep for review. Once they received the records the notified me right away. After an initial review of the records the rep determined a more detailed review should be done by one of their Vet's to truly provide us with the best possible use of our benefits. Immediately following the Vet review we were notified and provided a report of Trupanion's expert findings which resulted in reversal of the claim and payment being issued. Trupanion reps were kind, considerate, helpful and more than anything so understanding of how much Chenu meant to us, they were sympathetic and caring. Amazing Customer Service all around!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Great Pyrenees
  • AGE OF PET: 1 - 8

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1

out of 10

Bait and Switch

So disappointed in this service. We started coverage on our dog 16 months ago when he was only 4 months old because if what they offered and because they were recommended by our vet. However, just like every other player in the insurance industry, they are only out screw you. The promise of no rate increases based on the pet's age is false. My dog turns 2 next month and conveniently the premium is increasing from $39 to $97, more than doubling what we have been paying. They claim it is because of increased costs in vet care, but my visits to my vet haven't cost me any more than they did a year ago, let alone double. I will be terminating their service, and do what I should have been doing all along; putting the monthly payments into my own account. I do not recommend them, unless you only want reasonable service at a teaser rate for the first few years of your let's life.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is the best!

I am so thankful for Trupanion! I bought my policy about a year and a half ago and have had to make three claims, one for a major surgery after my lab swallowed rocks and they got stuck in his intestines (almost a $3,000 bill), and two other smaller claims. Every time my claims have been processed quickly and I received my check within ten days. It is a very easy process and I know exactly what to expect from them. Can't say enough good things about this company!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

Highly Recommended

Trupanion has been phenomenal with handling claims quickly and the coverage has been very good. Well worth the monthly premiums if you pet ever needs an expensive procedure done.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent coverage

Trupanion helped save my little Shih Tzu's life. My total bill was over 3,000 and 90% of this was paid within 2 weeks. I didn't have to make life or death decisions based on financial concerns.

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2

out of 10

Yikes. Rate hikes.

Wow these guys suck. 66% rate hike after the first year. So much for the few percent they told me.

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1

out of 10

Absolutely Unfair Increase of Premium

After 1 year (exactly 365 days) of enrollment they sent me a Premium Change notification mail: my premium was increased by 2.5 times!!!To keep the same conditions as before I have now to go from $0 to $1,000 deductible. And the mail conatains the due sentence: "understand that the premium adjustments you are receiving for your pet are not a result of your pet aging or any claims that you have filed". On the phone they expained to me that the increase is due to a study done on the Vet visit increased price: 2.5 times!!!! That is a SCAM I purchase Trupanion Insurance when my dog was 3month old
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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1

out of 10

Doubled My Premium

After having Trupanion insurance for my dog for 1 year I received notification that due to vet costs in my area my premium would be going up. I was shocked, however, to find that it was not only going up, it was more than doubling. I never even had a chance to take advantage of it! I tried calling their 24-hour number. No answer. My policy said I could cancel via email and on the Website. I could find a way to cancel on the Website, and the email came back undeliverable, no such address. When I finally reached them by phone they said I had the wrong policy, that it was outdated (huh? i got it on your Website!).

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10

out of 10

Outstanding in every way!

I got Arlo last December as a Christmas gift. He came from the Southwest Washington Humane Society and was about 3 years old. After a month or so after I got him, he developed loose stool and blood in the stool. I took him to my vet and she recommended diet change. I tried that for a few months, but his condition didn't change. The vet said he needed to go to a specialist and get a colonoscopy. The specialist found that Arlo had colitis. He prescribed an antibiotic for a few weeks and Arlo is all better and doing great. AKC paid the full amount of the maximum on my policy ($1500) so I only had a few hundred dollars to pay on my own. I will never have another pet without insurance. $1500 is a lot of money for a retired person, so I'm so thankful that I had the insurance. Thank you AKC-PHP, you're great!!
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Selkirk Rex
  • AGE OF PET: 1 - 8

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8

out of 10

Great Service

I have been with Trupanion for a little over 10 months now and have had multiple visits to the vet with my puppy. I have never had a problem or a long lag in reimbursements!!! I recommend this insurance sompany to everyone I meet that doesn't not currently have, or know too much about, pet insurance.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shorthaired Pointer
  • AGE OF PET: Under a year

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