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Excellent

GREAT COMPANY- GREAT SERVICE- GREAT PEOPLE- I ALWAYS RECOMMEND THEM TO ANY OF MY ANIMAL FRIENDS, INCLUDING ONE LAST NIGHT FOR HER LAB PUPPY. TRUPANION HAS BEEN THERE EVERYTIME ONE OF OUR DOGS NEEDED THEM.

I've now processed 2 claims for one of my cats...this whole experience has been so easy & so pleasant. I've been pleasantly suprised with the entire claim process. :)

We switched to Trupanion from one of their competitors and are *really* glad that we did. Their service is outstanding. Payments are made very quickly.One of the nicest things about this company is that they genuinely care about you and your pet(s). I have recommended them to many people.

I got this insurance when my dog was about 8 months old. I added the hip dysplasia coverage and my total premium per month is $39.25. Thank god I did. Shortly after signing my pup up for Trupanion, we noticed she was walking a little funny and seemed to be having pain. My vet examined her and strongly suspected hip dysplasia but wanted an x-ray to verify. The x-rays were about $220 and she also had bloodwork done prior to the x-rays and sedation. Trupanion paid 90% of all the costs for this to diagnose the dysplasia. I then took her to the vet hospital at Michigan State University to see a specialist. We decided to get a total hip replacement. My pup had her right hip replaced two weeks ago by the best surgeon in the world (literally, the world) and the cost of the surgery and all of the meds, hospital stay, pre-op blood work, and x-rays of her elbows and hips came to just under $5000. Trupanion processed my claim in under a week. I already have my check and they paid 90%, almost $4500. I've had the policy for only 4 months and have paid under $200 in premiums. Trupanion has paid me close to $4800 already for her surgery, diagnostics, and medications for an ear infection and allergies. I couldn't ask for more. Truly amazing!

Trupanion is the best insurance company I could ask for. My 6 year old American bulldog, Roxy, has cancer and required a splenectomy and chemotherapy. Trupanion has helped save my dog's life and has made this whole experience a lot easier for me. They have paid every claim I submitted so far in a timely fashion and I am confident that they will continue to do so, because Roxy's treatment is still in progress. I will be forever grateful to Trupanion. My other 3 pets are also insured and I recommend Trupanion to everyone I know.

I was so distraught when my puppy had an accident and had to get knee surgery - it was an emotional and financial strain. But, it was so nice to know that Trupanion was there every step of the way. The customer service is first class, they are 100% responsive and they truly covered everything they promise to.

This was my first claim with Trupanion even though we have been insured with the for 3 years. Filing the claim was super easy. I was contacted the next day stating that they had the claim. I was notified less than a week later claim had been processed and the surgery was covered at 90% of cost minuse deductible....exactly as policy states. Many friends and family members were pessimistic about having pet insurance and stated that it probably didnt cover much and may not be a wise choice. I will never have an uninsured pet again so that i wont be faced with a choice of giving them medical attention they need or putting them down. A++++

I signed up my adopted 6 year old Jack Russell with Trupanion earlier this year and recently had a major claim due to an infection that required surgery. The Trupanion representative was easy to reach on the phone and was great in helping me obtain the required paperwork. Trupanion paid exactly what their advertising and contract promised and they provided a detailed explanation for each item in my claim. They processed the claim very quickly once I obtained and faxed them the necessary paperwork from my vet and the surgeon. There is a fairly high deductible and the policy doesn't cover preventive care but that's appropriate for a "major medical" policy. It provides exactly what I need to ensure that I won't have to deal with a huge medical bill for a major sickness or injury and the premiums are very reasonable compared to the cost of "full coverage" insurance I looked into. Overall, I'm very pleased with the policy and with the company.

Our quoted insurance premiums rose 200% within a year and a half. Insurance is purchased to provide cost certainty, however if your rate can increases three-fold ask yourself if you think its worth it. Truepanion indicated that the cost of pet healthcare rose substantially and our premiums rose accordingly. Trupanion could not provide any data to support this argument. Our orginal quote was for $43 month with no deductible. 18 months later it was $143...Their solution was to offer us a $1000 deductible. THIS IS NOT TERM INSURANCE WITH A FIXED PREMIUM. Premiums can rise at the convenience of Trupanion with no cap on increases.