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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Terrible Service and Rip Off

We got our pet insurance from trupanion for our two dogs. We have our pet insurance early this year (2011) and the only time we use our insurance is when both of our dog got ill. I sent them to the vet the first week I suspect they have kennel cough, so we don't have to pay too much for the vet bill although we have pet insurance. Right after they've been seen I mail the claim and the same week I received a notice from trupanion regarding about our claim being process.... (2months later) I call and ask to see how long it's going to take before we get our reimbursement.... they said they're waiting for the Vet to send the copy of the medical record. They called few times and left a message but they haven't recieve any feedback from our vet. which I doubt!... Our vet is easy to get a hold of and at one time we are out of town and needed the copy of our dogs medical record, they sent us right away... they mail and fax it to us to make sure we recieve the copy. After I hang up the phone with them, I call our vet and told them whats going on and what they told us is they never recieve a phone call nor notice from mail asking the copy of our pet's medical record. Called back trupanion and told them what happen on the phone. I ask them to double check the contact number and yah! they just figure our that they've been contacting the wrong place. I told trupanion, they have the copy of our vet bill and all the information they need regarding the information of our vet is just right th
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

they are theives

I have been paying 22 a month for a year, I took my cat three times for eye problems, they said I had to follow up or I would not be paid, now they are refusing to pay at all because she had problems when she was a baby. Most kittens have eye issues so I think they just want to find an excuse to not pay me Do Not waste your money
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: Under a year

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10

out of 10

Excellent service

trupanion processed my claim fast and efficiently! Received the checks within a week of me sending in the claim.

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1

out of 10

Tripled my premium after first year!!!!

I have a horrible experience with this company and will be complaining to California insurance commissioner. I purchased the policy last year, bought the best available coverage with $0 deductible and 90% coverage. I did not file any claims and the company charged my credit card on a monthly basis. This week I received an email with new premium that is 3 times more than last year. I called the company and they told me that rate increase reflects increased vet care costs in my area. Really???!! That much??? If someone is already litigating with this company or has a class action law suit going please post the information for the attorney.

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4

out of 10

Major disapointment

There's a lot of confusion about how to submit forms, certificates and change the deductible. They draw you in very well at first then give you hard time about getting coverage. I've spoken to lovely people thee and very curt and snotty people as well. I'm looking into changing to a higher rated company before my dog turns a year.

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9

out of 10

Very pleased

I have been very pleased with the plan. The last claim was just a small urinalysis but they all add up over time. I am so glad I have a good insurance plan for my cat. My only complaint is that processing seems to be taking a bit longer recently compared to one year ago. The claim submission to receipt of a check was appx. 2 weeks for the last claim. Which is still good. But it was only 8~9 days a year ago. I would have given 10 with the processing speed of 1 year ago.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

Made a Claim

My pet Insurance company, Trupanion,is a positive cooperative and caring company.I have in the past called and actually talked with a service rep to explain to me if I have coverage for certain claims. My latest claim came back for my lab/german shephard 100 lb dog's torn knee ligament, which involved serious surgery.The claim came back within two weeks,and during that time,they kept in contact,as to when they received the claim,when it was being processed and when it was sent back to me.No other company of any kind has given me that kind of resolve. I was very impressed,that my money was not tied up for weeks or even months for reimbursement.

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10

out of 10

Don' look any further

I did the research for you. They are the best, excellent customer serice, excellent reimbursement for illess and injury. Very, very fat reimbursement, 7-10 days max. They love pets!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

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5

out of 10

It WAS good

I was satisfied with the coverage and the plan pricing, but they suddenly increased the monthly payments to an outrageous cost. I see other insurance companies almost 80% lower and provide the same coverage with a 9.2 rating. I would go with them if I were you.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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9

out of 10

so easy

I never had pet insurance and got Trupanion for my kitten. About two years later, I'm really pleased as to how simple the claim process is. I also love that they communicate via e-mail and update you every step of the way. It was so easy and happily, they covered what they said they would. It also realize that the deductible is not yearly but per "illness." Good to know. Oh, well, but it's still worth it.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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