207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Can’t get a status update on claim
The customer service representatives that I have spoken to have been very courteous and kind, but I can’t seem to get a straight forward answer regarding the status of a claim submitted almost a month ago, which is very disappointing. I have called several times and have spoken with a number of different representatives. Apparently, the person assigned to my claim is non-responsive to customer service requests and does not update their notes so that others can provide an accurate status. I have had my policy with Trupanion for 6 years now, and am contemplating switching to another carrier because of this.
Insurer: Trupanion
By: Kimberlie
My dog had surgery on both legs
My dog had surgery on both legs. My claim with trupanion was handled promptly l was kept informed with my coverage at reasonable time. Overall pleased & would recommend to friends
Insurer: Trupanion Canada
By: Hilda
Excellent hassle-free claims payment
A friend referred us to healthy paws, and we are completely happy with it. Claims are processed and paid rapidly, with no second-guessing the vets. Our dog needed no care above our deductible for a few years after we got her policy, but in the past few months we have unfortunately had to take her to the emergency room twice including a 48-hour stay and to her regular vet for urgent care once. It has been hard, but not having to worry about the expenses has been great.
Insurer: Healthy Paws
By: Ann
My poor dog Giuseppe developed cancer…
My poor dog Giuseppe developed cancer before he was 2 years old. Trupanion has been covering his cancer treatment and the leg amputation he had to have due to the tumor since it first developed. We started his Trupanion Insurance when he was 8 weeks old. They've been fast, efficient and oh so caring about my dog. I don't know what we would do without Trupanion to help us along this most difficult time.
Insurer: Trupanion
By: Edward
you guys are awesome.
you guys are awesome. I tell everyone about you!
Insurer: Trupanion
By: Barbara
We had so many medical bills for our pet and this was peace of mind for us.
We had so many medical bills for our pet, and this was peace of mind for us.
Insurer: Trupanion
By:
Peace if mind
Very informative and easy to follow
Insurer: Trupanion
By: Rachelle
very helpful and knowledgeable
very helpful and knowledgeable
Insurer: Trupanion
By: Maria
Very Happy Clients
Very happy with Trupanion. They are always there for my little girl Gracie and I¡¦m truly thankful for that. Their staff is always extremely pleasant to speak with and they truly care. Couldn¡¦t imagine our lives without Trupanion.
Insurer: Trupanion
By: Kelly