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Our pets are part of our family, and Trupanion ensures that we can care for them as part of our family. We do not hesitate to take care of our pets knowing that we have a Trupanion policy. Claims are easy to submit, and if you do everything via e-mail, they keep you updated on the process. They are a pleasure to deal with over the phone if you have any questions. I recommend a "zero" deductible, as each condition requires that you meet the deductible. It pays for itself if you have more than one condition in a year.

I HAVE A YORKIE THAT NEEDED SURGERY ON HIS LEG AND TRUPANION HELP ME WITH NO PROBLEM AND PAID 90 PERCENT . THEY REALLY STAND BY THERE WORD....I WAS SO LUCKY TO TRUPANION IN A TIME ON NEED.....

Our puppy has had more than her fair share of illness in her young life. In the past, my family has never even insured their pets, but when we took her in for her first vet visit, they gave us the 30 day trial with Trupanion and after looking into the policy we decided to go ahead and sign up with them. Thank goodness we did! Unfortunately, we have had to visit the Emergency Vet more times in her young life than I ever did with all of our family pets combined. As unfortunate and stressful as this is, the knowledge that we had Trupanion and our beloved puppy was covered gave us great comfort. Trupanion has processed our claims very quickly and without issue. We are truly grateful for Trupanion and recommend them to everyone we know who owns a pet.

Our 10 month old puppy (Papillon/Pomeranian mix) was diagnosed with bilateral luxating patellas and required medial patella luxation (MPL) surgery on both hind legs. Trupanion covered 90% of all the costs involved with his condition, returning thousands of dollars to us within a week of submitting the one-page claim form. We cannot express how thankful to have chosen Trupanion as our pet insurance provider!! THANK YOU SO MUCH!!!!

We unfortunately have had to make several claims for our puppy. Trupanion always replies in an extremely timely fashion. Most times we are refunded within a couple weeks and we are never hassled or questioned. Their policy is very straight forward and easy to understand.

I chose to purchase insurance with Trupanion for my little kitten because of high recommendations from other people. I had recently lost my 16 year old cat to lymphoma and had spent thousands of dollars on medical bills since she had no insurance and I would not have been able to live with myself if I hadn't done everything I could to give her whatever additional quality of life possible. I was almost 100% sure that I would not have to use the insurance for my kitten at least until he got older. I took my kitten to the vet the day after I brought him home for a wellness check-up; he was perfectly healthy and a couple of weeks later he got the vaccination (booster) recommended by the vet. I fed him high quality cat food and he had access to fresh water at all times and his litter box was cleaned at least twice daily and he got plenty of exercise and was a very happy and playful kitten. Nonetheless, a few months later, he got very sick. Trupanion has been 100% true to its word and has allowed me to provide him with much needed medical care. I am 100% satisfied with Trupanion and would definitely recommend Trupanion to anyone. Unfortunately, my little kitten has passed on and I cannot express how devastated and heartbroken I am! I wish with all my heart that I had never had to make any claims and that my sweet little baby was still with me, but the fact is that Trupanion was there when my kitten and I needed it. You can do everything the vet recommends and yo

Trupanion is the best, trupanion pay my reclamation in two weeks and the operators in the phone (ferdinand) is very friendly

this was my first time using trupanion for a claim. overall it was a good experience. since it was my first claim it did take a little longer than expected to be reimbursed. the agent from trupanion that delt with my claim was very nice and helpful. i would recommend trupanion to other.

Very happy with our recent claim with Trupanion. Our Vet's office submitted the claim on Friday and it was approved in two days. Everything that we expected to be covered was covered, and the person who phoned us was very pleasant. They made this part of a very stressful time with our pet stress free.

I like their service, everything done professionally, on time,