You made a very difficult time for me and my fur baby easier.
You made a very difficult time for me and my fur baby easier. Very compassionate helpful . Thank you Trupanion team. From the bottom of my heart!!
Sheena Hebert
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Sheena
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Great customer services !
Great customer services !!.. Thank you.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Chongsuk
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Since my dog Petey's diagnosis with Heart Disease about 2.
Since my dog Petey's diagnosis with Heart Disease about 2.5 weeks ago Trupanion has been very supportive. I pretty much didn't know much of how the coverage worked and truthfully never expected to have to use it. From the very first time I spoke with a representative I am so happy that I chose Trupanion. In fact, all of the representative's I have spoken with have taken the time to both inform me and console me at the same time. It's been very comforting. Submitting the invoice and receiving reimbursement was almost effortless. I feel very fortunate that you were recommended to me years ago. Thank you.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: David
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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I’m always taken a back that the person at the other end of the phone is genuinely interested in the well being of my dogs and takes the extra step of referring to them by name.
I’m always taken a back that the person at the other end of the phone is genuinely interested in the well being of my dogs, and takes the extra step of referring to them by name. Obviously, you hire people who care, and who loves pets. Keep up the great work, organisations with real heart are few and far between. Kimmy was wonderful.
- INSURER:
Trupanion Canada
- POSTED: 03/02/2018
- BY: Ben
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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I phoned because we had just found out our dog has cancer Camille was thoughtful caring and very helpful.
I phoned because we had just found out our dog has cancer, Camille was thoughtful, caring and very helpful. Just what I needed to calm myself down. Thank you Camille.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Eila
- BREED: Japanese Chin
- AGE OF PET: 7 - 10
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I depend on Trupanion to help me keep my 4 cats healthy.
I depend on Trupanion to help me keep my 4 cats healthy. They are always a pleasure to deal with and helpful with any questions I have.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Debbie
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Kathleen was clear and specific to the point that she clarified all my doubts
Kathleen was clear and specific to the point that she clarified all my doubts
- INSURER:
Trupanion Canada
- POSTED: 03/02/2018
- BY: Blanca
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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The service has been great.
The service has been great. It is nice to be able to speak to a competent person.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Steve
- BREED: Collie
- AGE OF PET: 7 - 10
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Excellent customer service.
Excellent customer service. Always available, responsive. Happy with the service., especially since one of my dogs has been having major physical ailments.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Joan
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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