Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Entirely Pleased with Trupanion!

I adopted a Maltese/Havanese puppy from a rescue group last April. I took him to the vet for an initial visit and was offered a free trial of Trupanion coverage which I accepted. When the trial period was up, I continued the coverage since I wanted to be sure that I could afford whatever care my new companion might need. I am so glad that I did! He has had five claims in a year's time, and every one of them was handled beautifully by Trupanion. For this year, the refunds we have gotten on our claims have significantly exceeded the premiums that I have paid. Mostly recently, my dog had one trip to the emergency vet and two additional hospitalizations at our regular vet for constipation and complications of this (colitis)--he was miserably sick. I had essentially three claims related to the same problem. The bills were just over $500. The very next week after I filed the paperwork, I received checks totaling nearly $360. This really helps! I am so glad that I decided to keep the coverage for my dog. I don't ever want to be in the position of not being able to afford the care he needs, and having his Trupanion policy gives me peace of mind that I can provide whatever medical care my little buddy needs.

Did you find this review helpful?

Yes No
9

out of 10

Great

Quick claims processing

Did you find this review helpful?

Yes No
10

out of 10

Claims Processing A+

When one looks for Pet Insurance you hear all kinds of horror stories. We narrowed our choice down to two carriers one of which was Trupanion.Their sales department was a delight to work with answering all of our questions. But over time we have learned that Sales and Marketing is one thing and Claims another. In the case of Trupanion I cannot say enough good thing about how our recent claim was handled. The Claim was promptly attended to, with all policy coverage and guidelines followed, and prompt payment made. I am happy to report we made a good decision in insuring with Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

I am very pleased with this insurance

Pleasanat to deal with, tinely processing of claims, immediate email feedback when claims are submitted.

Did you find this review helpful?

Yes No
10

out of 10

Trupanion saved my puppy

Darcy is my 8 month old Rhodesian Ridgeback who started his young career in the show ring. He was doing great, but seemed to have a slight limp when he played too hard. At first we thought he was going through growing pains; but after taking him to a vet we found out he had a problem with his right front elbow.We then took him to another vet specialist and had a CT scan done.The worst was confirmed ununited anconeal process and medial coronoid process; and he needs an operation. Thank God that we took out insurance with Trupanion. They have been supportive and quick at returning our refund. it was the first time I took out insurance and won't be the last. You never know when you will have problems with your pet and you sure don't want to put down a loved one.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Great Coverage

We puchased pet insurance, didn't thinking we would need it, for our Lab puppy. We also purchased a rider for coverage of hip dysplasia, the most common serious health problem for Labs. I'm so glad we did. It turns out our puppy has severe hip dysplasia with "loose hips." We got 4 opinions and all recommended hip surgery, 3/4 recommending bilateral hip replacement. Our little girl had her first hip surgery and Trupanion was so easy to work with. They made a payment directly to the veterinary clinic without delay. I'm very happy with them.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Hassel-free experience.

Customer rep were thorough and polite. Answered all my questions quickly and were helpful.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shiba Inu
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Super

So far I have had a very fast turn around when processing the claim and processing the payment. Any questions that I have had, the person that I talked to was very efficient, helpful and pleasant. Also email follow up was very good. I don't have any complaints

Did you find this review helpful?

Yes No
10

out of 10

Superb experience after emergency surgery

I was always very skeptical about pet insurance and thought it was a complete waste of money, but have been completely proven wrong based on the excellent experience I've had with Trupanion over the past few weeks. Our 11 month old German Shepherd became very ill and needed invasive emergency surgery on his intestines to correct an intussusception. It also required prescriptions, overnight stays, etc. As promised, Trupanion covered 90% of the costs and we received over $5000 back on the series of bills associated with his surgery. Trupanion was also extremely responsive – taking our calls on a Sunday evening with questions, sending emails with progress on our claim, and getting the check in the mail to us within a couple weeks. I would recommend (and have been!) Trupanion to any dog owner I know – they have saved us from considerable debt, provided a lot of peace of mind during a tough time, and enabled us to continue to spoil our dog rotten rather than pay his vet bills!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
4

out of 10

Not happy with Trupanion!!!

I researched pet insurance companies a year ago. I had narrowed it down to 2 pet insurance companies I liked. Trupanion and PetPlan. At the time, I chose Trupanion b/c everyone said there were no surprise insurance hikes from year to year. The others could go up depending on the pet's age, etc. I have now had Trupanion pet insurance for 1-year and I just found out my insurance rate is jumping next year by 39% and 41% for each dog for 2012 (I have 1 and 2-yr old swissy's). WTF? My 1-yr old swissy had torn her Superficial Digital Flexor Tendon a month ago...and the company "says" it is not b/c of my claim. (Surgery alone cost $1750). They say vet bills, in general, has gone up in our area over the last year. Weird. I am still paying the same prices at my vet this year as I did a year ago (same office fee, same exam fee, etc). I am extremely unhappy about this. The only way to keep my monthly payment the same is to change my deductible from $400 to $1000 per year. Might as well not pay for pet insurance and just save that monthly payment in an account. I am trying to switch to PetPlan, but now none of my dog's pre-exsisting conditions will not be covered. Total Crap!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review