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My puppy was diagnosed with cherry eye and required an expensive surgery. I was a little nervous about the reimbursement process, but it was actually really easy! My vet ended up filling out the claim, and when it took her office a while to turn it in, Embrace actually reached out to them for me to remind them to turn the paperwork in! I got notification that the claim was covered, and received my check within a few weeks of the claim submission.

I love embrace pet insurance. I was debating if we really needed this year, but decided to keep it. Only 3 months later our sweet 80 lb pittie mix had a partially town cruciate ligament. Our surgery was quoted at $4000 and i don’t know what on earth we would’ve done without embrace. They processed our claim same day and had the money in our account within 3 days. They emailed back with kind words and encouragement throughout the surgery process. The customer service is superior and I am a lifelong customer after this surgery experience. Highly recommend!

A ten isn't high enough :) I simply cannot give Healthy Paws a high enough rating for their help and their compassion and speedy service to me and my beloved dog. She had an emergency splenectomy at an emergency hospital; many tests, two nights in ICU care. We were stunned by the day's events. By the next morning after her surgery, I had an email in my in box saying Healthy Paws was honoring the claim for the very expensive (and very excellent) care. I only wish there was health insurance like this for humans. The people are very kind, know what they are doing, and quick to respond. I totally recommend them to all who have pets. When lightning strikes it is a blessing to have them in your corner.

Nationwide pet insurance is the best and they have plans that are amazing.

I have had nothing but the absolute best experiences with nationwide. The coverage is amazing and the reimbursement checks are mailed in a timely manner.

I have always had exceptional service and I have always felt like I have the support and understanding of Embrace.

This is the second large claim (over $1600) we have had with Monkey, and I cannot say enough great things about our insurance policy! This last claim lasted throughout the course of a week when Monkey started vomiting, had diarrhea, and eventually stopped eating. We were going out of our minds with worry, but one thing we never had to worry about was the financial burden, because we knew that Monkey was covered through Nationwide. P.S. He is fine now, what the vet originally diagnosed as pancreatitis turned out to be a case of eating 2 baby wipes....which he pooped out whole after a week of torture.

Dealing with an injured young dog was so stressful! Our lab hurt herself jumping up and we were so unbelievably stressed as to helping her. The costs were staggering but pets plus us was there for us every step of the way!! It was such a weight off our shoulders that at least we didn't have to worry about the mounting vet bill. We still have a long road ahead of us but are so relieved to have chosen such a dedicated insurance company! They have eased our minds! Thank you!!!

Very obliging, helpful and understanding!

Very pleasant communication!