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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Trupanion let me down

Trupanion has let me down to the tune of $2500, be very careful. After many years of cat ownership and paying lots of vet bills out of pocket, I decided to get pet insurance (I had just adopted my second shelter cat in recent years). My older cat (five years old) had bladder stones removed when he was three. Since that time (two years ago he had perfect check ups and no issues). Two years after the problem, he started having issues. An ultrasound showed what looked like bladder stones again. I had the surgery done, turned out to be "grit" in his bladder this time. After the first surgery. my vet had said he did not know if stones would re-occur, but to help he suggested many things, as much water and canned food as I could get in him, and Hill's Science Diet suggested dry KD (kidney diet) food. My cat is not a big canned food eater but I got as much in him as he would take. So flash forward to this year, and the bladder grit. Trupanion DENIED the entire claim because (an only because) according to them, the DRY FOOD was an indication of treatment therefore this was a preexisting condition that did not meet their 18 month preexisting clause. So... using that logic, if I had fed him "grocery store" cat food they would have paid the claim? This is so wrong and I am doing whaetver I can to try to get them to pay this. Any help or advice on the claim process would be greatly appreciated. I've already appealed and their "independent" third party reviewer agreed with th
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

happydad

fast to respond; with proper docs no challenges; timely compensation; very business like
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Springer Spaniel
  • AGE OF PET: Under a year

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10

out of 10

Illness

Your Insurance and those processing the claims were indeed stupendioud. I have not had Pet Ins. on my other dogs and due to the recommendation of my Vet I called your Rep. After getting information from him, I could not pass up the opportunity to enroll my pet. Was very surprised how concerned you are about the health of my pet and the processing of the claims. Both Nick (dog) and I thank you. Nick is very much feeling better from his gastro/int. illness. I have recommended and praised your insurance
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: Under a year

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10

out of 10

So far great!

I've had my puppy 6 weeks now and turned in three claims already which they responded to immediately!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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10

out of 10

excellent service

Amazing and quick service. Friendly contact people.No problems at all.

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9

out of 10

excellent

The claim for the cistitis of my dog was managed in less than a week
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent

Excellent services,I'm very happy with my Sony insurance.Thank you Trupanion
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

excellent service

always fair, prompt and professional

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10

out of 10

Trupanion lowered their premiums

I was genuinely surprised when I got an e-mail from trupanion that told me that due to development of vet and care costs in my area they were pleased to let me know that my premiums thil year will be lower than last years. Guess how pleased I was :)
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Irish Wolfhound
  • AGE OF PET: 1 - 8

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8

out of 10

Very Prompt

Had my doubts about purchasing pet health insurance but decided to take my chances with my new puppy Grace. She cut her leg and had to have stitches. I submitted the claim via fax and was issued a refund promptly. I still disagree with pet insurance companies not paying for the exam portion of a bill when the pet needs to be examined when injured.

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