154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

232,857 total


Most selected providers in "October, 2025"

This chart shows the distribution of the most selected pet insurance providers in October, 2025.

Providers with highest rating

Embrace

20,222 reviews

4.9
Healthy Paws

10,640 reviews

4.9
Fetch

27,274 reviews

4.9
Trupanion

62,717 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 19, 2021

Amazing

Amazing

Insurer: Trupanion Canada

By:

Useful
Verified December 19, 2021

Excellent service.

Excellent service.

Insurer: Trupanion Canada

By:

Useful
Verified December 19, 2021

Convenient and Helpful Services

I received prompt help from customer when I needed it and was also given lots of information on how Trupanion worked, my policy and important documents, tips and resources, etc. when I signed up, which I really appreciated and it made things very simple and easy to follow. They also have an app that is fantastic and provides you with all the information and support you need.

Insurer: Trupanion Canada

By:

Useful
Verified December 19, 2021

5 stars for a knowledgeable representative

I spoke to a knowledgeable representative who gave me lots of information and helped me find the right plan for me and my puppy !

Insurer: Trupanion Canada

By:

Useful
Verified December 19, 2021

It is so easy to submit a claim and the quick response is amazing.

It is so easy to submit a claim and the quick response is amazing..

Insurer: Trupanion Canada

By:

Useful
Verified December 19, 2021

First time pet insurance

My questions were answered and the sales rep was friendly, polite, and knowledgeable.

Insurer: Trupanion Canada

By:

Useful
Verified December 18, 2021

Theyprovide a wellness plan

Theyprovide a wellness plan

Insurer: ASPCA

By: Karen Woods

Verified December 18, 2021

Great customer service

My experience with customer service was prompt and my problem was resolved efficiently. It is so rare to immediately speak to a person -- especially after hours on a weekend! Representative Peter helped me change an error I made with an online policy quote and purchase. He quickly canceled the policy and helped me secure the correct policy. He was helpful, personable, and made sure to give me all my options. I already feel assured that we chose the right pet insurance carrier for our newly adopted girl.

Insurer: Prudent Pet

By: EP

December 18, 2021

Not worth the money or the trouble

My dog passed away suddenly from an undetected cancer. Embrace denied all of our claims as pre-existing conditions, saying that previous illnesses were evidence. This is despite our own vet's comments to the contrary. The claims process took two months as we went back and forth with Embrace digging through every last health record from anywhere she had been seen. This is a company that will work hard to find a denial reason for any large claim.

Insurer: Embrace

By: Promit

Useful
Verified December 18, 2021

Just brought my puppy home 12/3

Just brought my puppy home 12/3, signed up for Figo Pet Insurance. My puppy had his Vet visit, I submitted my claim with picture of my paid invoice. That same day I received notification that Figo processed my claim.

Insurer: Figo

By: Irma

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