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A little disappointed with scope of claim that is not covered but overall very satisfied.

claims and questions were handled promptly and professionally

Trupanion did an excellent job of keeping me informed of the status of my claim. They were quick to respond and provided a detailed explanation of what was covered. In times like this, I am grateful to have good customer service.

Such a great company. Quick and efficient. No problems whatsoever, so thankful!

We are delighted to have selected Trupanion as our pet insurance provider. They are extremely customer service oriented and processing and payment of claims is well organized and timely. No hassles ever. We highly recommend Trupanion. Top notch organization on every level.

We've had Trupanion insurance for several years for one of our other dogs, and they were wonderful when he needed surgery, so we added our lab puppy to our policy. Two weeks later, he broke a weight-bearing toe while running in our yard. Trupanion is a great insurer - their representatives are always friendly, polite and knowledgeable. The turn-around between submitting a claim and receiving payment is short. I have been very happy with them. The only suggestion I would have for them is that they should cover the vet examination fee for things that need rechecking, like a broken bone. For some reason, they don't cover that. In all other respects, they are wonderful, and I recommend them without reservation.

Easy filing, decently fast processing, and covered everything. Couldnt be happier

Trupanion pet insurance was the smartest purchase we have ever made. We are life long pet owners and this insurance has made a big difference for us. It has really helped with the medical costs for our otherwise healthy pet's unexpected illnesses. No problems, no hassels just prompt and efficient service. Thanks Trupanion!

It was really easy to submit our vet bill to Trupanion. I would really like to see it become an online option though, to make it even easier.

My dog had several illnesses that needed treatment, and within a couple of days of filing my claim with Trupanion I received confirmation of the filing, status updates, and finally a timely reimbursement. I had another company in the past, but it doesn't even compare with the service and follow through that I've received so far with Trupanion.