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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

I'm a very content Trupanion customer

I rest easier now that I have a Trupanion policy that I can afford and that covers my young miniature schnauzer's vet visits. She's been insured with Trupanion since she was only a few months old, and I've already benefitted by this coverage, having been reimbursed twice for most of my vet bills. I know I can afford to give my puppy the best care possible thanks to the fact that Trupanion's insurance is affordable for me. And it's affordable because I was able to pick my own deductible. And I don't want to forget that Trupanion is great at keeping me updated when I've submitted a claim, and I've always received a check very quickly. Thanks, Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent in all regards

Reimbursement service was quick, accurate, and I liked their personal attention and followup to make sure all was completed.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent

Fast response, immediate claim status updates and full coverage. Much, much better than our previous insurer for our cats.

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7

out of 10

Jack

I thought the service was excellent and I received my claim cheque quickly and I was informed all the way about when then cheque would be issued. However I was very dissappointed that certain things were not covered like the exam and then there was a $100 deductable. I was not informed that every time I use the insurance the I will have to pay the $100. I'm considering cancelling and just putting money aside each month maybe the same amount I'm paying for the insurance that covers very little. I guess that is what insurance is all about.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Border Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Never Let Me Down

I have been with Trupanion since my dog was 3 months old. They have always processed my claim promptly and have stuck to their word.

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9

out of 10

Trupanion - thumbs up

Fortunately my vet office was offering a free 30 day promotional trial for trupanion pet insurance and the front desk person lectured me about signing up because it wouldn't work if I didn't go on line and register. Usually I would ignore and not follow through, but I took her advise. I honestly never believed in pet insurance - always thought it was a scam. My 3 1/2 month old Great Dane puppy got really sick quickly. She wasn't eating, extremely weak with 105 temp. She got referred to the Emergency/specialist vet and was kept overnight for observation testing, IV etc. The bill was about $2,200 and I got back $1,600 from trupanion in about 2 weeks!!! I am still going to submit the prescription medication receipts which I think will also be covered. Communication and follow through were great. I have read reviews that their costs increases after the first year even though they claim they don't do that, so time will tell. The only thing that I was disappointed in was that they didn't cover the specialists office visit. So I had already paid my regular vet visit and then got referred to the specialist, they charged me another office visit 10 minutes later. So even though it was a referral they didn't cover that office visit. All XRAYS, overnight care, IV etc were all covered. I am "sold" and have signed on for a year!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: Under a year

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8

out of 10

Excellent Updates

I have always insured my dog, just in case. Coming from the UK pet insurance is soooo much cheaper, so my husband begrudges paying for it in Canada. However, this proved invaluable as our puppy just contracted Parvo. Even though she had been given all her shots she caught it. It was great piece of mind knowing that she was covered, so the vets could give her whatever she needed to get better. Trupanion have a very easy claim form to fill out. I come from an insurance background so I know to read the T&C's to see exactly what is covered. The communication via email was excellent as it was timely and they didn't leave you wondering about what stage the claim is at. The only thing was that I received 2 claim emails and this was a little confusing as I thought all her treatment was the same claim. I emailed back to question this and they said I had two claims in. I called to query this and after 10 minutes on hold, was told it was an input error. However, when the claim came through they are treating it as 2 claims (Only one lot of excess though). Overall, it is great peace of mind to know that my fur babies are covered no matter what, to any amount, any number of times.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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8

out of 10

Feed Back on Insurance Payment

My boxer was ill and in the hospital overnight. There were many tests done to help determine the cause of her illness / high fever. The hospital completed the appropriate forms and submitted them to Trupanion. Trupanion kept me updated on the status of the claim and once they received answers to all of their questions, they paid the claim promptly. I was very pleased with this experience.

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9

out of 10

Good

Have had to make several claims recently as my 12 1/2 yr old dog (wheaton cross)has hypothyroidism. He is on medication & needs blood work every 2-3 months to monitor his levels. All claims have been paid within a few days without problems.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Terrific company.

They are great! I wish all my other insurance was as good as Trupanion is for my dog.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Havanese
  • AGE OF PET: Under a year

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