Find and read reviews with confidence

I couldn’t be happier with Embrace. Prompt payment and very friendly and caring staff.

We have been with Embrace for over three years. We have a Yorkiepoo male named Rocco. Rocco developed diabetes shortly after we adopted him. Embrace covered his insulin and other things that developed over a period of time. Rocco developed cataracts, this broke our heart because we thought this was the worst thing that could happen to my little buddy. Rocco had to have cataract surgery, Embrace covered 80% of the cost for the surgery. We were so elated to see that he was able to see again. Embrace was there when needed our insurance for Rocco and they do not hesitate to pay our claims. There is no other insurance better than Embrace!!!!! Thanks Embrace!!!!!!

Embrace Pet Insurance has been very easy to work with & attentive to calls & questions. Excellent customer service & if you have questions or concerns they get back to you right away. The breakdown of the claims is very easy to comprehend & there are no hidden fine print details. They are thorough with getting your pet’s medical records, which they keep on file for future reference, & claims processed right away! When dealing with expensive vet bills, it’s reassuring to know the refunds will come in a timely manner.

I never imagined I'd have to use this as much as I have when i first purchased this all those years ago. My little girl has had quite a few health issues that unexpectedly we've had to deal with over the years and Embrace has always handled claims professionally and promptly. Thank you Embrace. I've recommended them to many of my friends and coworkers and I know of at least 10 of them that have purchased.

Embrace has been wonderful to work with and is always quick to reply in any situation. Our claims are processed fast and the insurance does exactly what it says. This is the only pet insurance we’ve ever had and there’s no way we will switch.

My interaction with Embrace has always been very positive. Response to claims has been very timely. Even when claims were not covered, the explanation provided was thorough and informative. Claims were processed quickly, no long waits. I have been happy with the service I have received from Embrace.

We have been with VPI/Nationwide for four years. It turned out to be a wise choice because our dog has been visiting the vet our the last four years many times. With that, he also has to take some pricey drugs which Nationwide reimburses us as well. The reimbursement rate for his veterinary care is something that we are very pleased with. Anyone interested in obtaining veterinary insurance, go with Nationwide.

I enjoy the seamless transition in submitted my claim in Embrace web site

I wanted so badly to like Figo, but just about everything about them has been pretty awful. First, the claim response time was ridiculous, taking over over 7 weeks to process a simple claim. I considered leaving at this point, but called in and was reassured they were making some necessary changes and the claims would be processed much quicker in the future. So I stuck around. But then only a couple weeks later I was notified my premium was due for renewal and that there would be an 130% increase in my premium!! I thought it had to be a mistake. When I called in about it they weren’t exactly the friendliest and basically told me to go elsewhere if I thought it was too much. And, I should probably mention that my dog is a healthy one year old with absolutely no health issues. So to go from $30/month to over $70/month made absolutely no sense. I’d say beware. It seems to me they have the bait and switch tactic down. They lure you in with great rates and then slam you a year or two into your policy. And last thing, I did leave and am very happy with a different company who is offering the exact same coverage (90% reimbursement, $250 deductible, unlimited lifetime benefits) for HALF the cost. So when they tell you they’re competitively priced, don’t believe them.

This was the best decision I’ve ever made. The monthly fee is reasonable and I have save thousands of dollars over the years. It’s so easy to submit a claim and it just got easier with VitusVet. All you have to do is take a picture of the recipe and hit submit claim. I love that they also offer direct deposit and it doesn’t take that long for them to review a claim. I would buy this insurance for every dog I own.