Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Stars for Trupanion

Recently my dog tore his cruciate ligament and requires surgery. We just went through this 5 months ago with his other leg. We are so upset that our boy has to go through this again. The shining star in all of this is Trupanion! In less than a week I received a deposit for the initial X-ray and exam. But best of all they have lifted the financial strain by providing an express claim for the surgery. By the end of this operation as well as the first one, Trupanion will have helped us with almost 10,000 dollars. The staff are extremely helpful and genuinely concerned about our dog. Thank God we switched pet insurance from another well known company that kept reducing our coverage and increasing our monthly payments!!!

Did you find this review helpful?

Yes No
10

out of 10

Fast and effective

I've used VPI and Embrace with previous pets. I had great service with Embrace (not so great service with VPI!). When it came time to insure my new Boerboel puppy I was going to quickly run back to embrace, but my employer offered a reduced rate with trupanion, who I knew nothing about. Instead the reviews and decided it was worth a shot. Glad I did! Same great service as Embrace, and they cover everything at 90%! I really like the pre-authorization that guarantees coverage before I dish out the money. I remember the days on VPI when I'd have to wait 2-3 months with my fingers crossed and hope they'd at least give me back half the money. This was a revelation. Less than a week after surgery I had the money in the bank. Amazing.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mastiff
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Awesome

Second dental in less than six months and paid with no delays!

Did you find this review helpful?

Yes No
9

out of 10

Excellent service and processing time

Once again, Trupanion quickly processed my claim with excellent customer service. Thanks Trupanion!!
  • INSURER: Trupanion Canada
  • POSTED: 05/09/2019
  • BY:
  • BREED: Chinese Crested Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

The best decision ever!

I cannot thank enough our vet for guiding us to have pet insurance for our dog, an Australian labradoodle, almost five years ago. And I cannot be so satisfied with Trupanion: their customer service is always there with an answer, their response to claims is fast and accurate, and they are fair and listen to us. Our dog has idiophatic epilepsy, and since it was diagnose and along all the scares, Trupanion has been there for us. I ALWAYS recommend a pet owner to have insurance, is the best decision we made, to know she can have the best care possible is priceless.

Did you find this review helpful?

Yes No
10

out of 10

Fast and Friendly

When our Husky Miah cut her cheek under her eye on a piece of chain link fencing we immediately took her to the emergency hospital for stitches. The visit took place late in the evening on a Wednesday, the vet submitted the paperwork to Trupanion that night and i was contacted on Friday to let me know the claim was already being processed. After a slight delay due to Miah's medical history not being transferred from our previous vet we received our reimbursement within 2 weeks of the incident. Everyone was friendly and very helpful in processing this claim.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Incredible, Fantastic, truly great

Our 10 month old lab puppy had a limp. We had it x-rayed and it turned out to be a big piece of cartilage in his shoulder. He had to have surgery to fix it. Trupanion covered everything they said they would cover and more than promptly than expected paid our claim.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

great customer service

Trupanion was great with everything. Just wish the claim process was automatic instead of getting pre approvals or paying up front and getting reimbursed

Did you find this review helpful?

Yes No
8

out of 10

Ok insurance company

I have two insurance companies and this one pays the best; however if they are your secondary - it will take a lot of time to get reimbursed and many phone calls and anxiety. The employees have always been helpful --- but still I've have to reopen claims (on same condition) even after send EOB of other provider. I will be canceling the other insurance so I can only deal with the one.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Fast and easy.

Made having insurance worth the expense. My vet was able to get approval within the hour and submit the claim themselves saving me out of pocket money.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review