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Trupanion did a great job in getting my dogs claim done quick, easy and hassle free. They made sure to have all their bases covered AND sent me updated emails to let me know how things were going. I always tell my friends, family and clients about them.

i find trupanion overall acceptable but also takes too long to process a claim. 2-3 weeks & sometimes longer for routine claim. Also find there statements difficult to read & follow. The staff are friendly and kind and helpful tho.

My dog, Ripley, is on liver supporting medication that coats $262.00 a month. Trupanion cover 90% of the cost and I get reimbursed within 5-7 days after submitting a claim.

Had always thought pet insurance was a waster of money, I have been completely surprised at how well the claim process with Trupanion went recently with our first and only claim so far.

I am so glad we chose Trupanion for our dog's insurance. She is recovering from surgery because of a luxating patella on her left rear leg. We submitted a preapproval claim to them before her surgery. They told exactly what they would pay. After her surgery we submitted the final bill to them. Within one week of the surgery we received an email telling us their check to us was being sent. I would recommend this insurance to anyone that has a pet.

We purchased an impulse puppy, but we wanted to have everything just right for him. At $33/month, we figured insurance was a good idea. He jumped off the couch and face planted on day one, after all. When diagnosed with luxating patella just after his first birthday, we were aghast (one strike against impulse buy!). And then... We learned that the best fix was surgery. The surgery was $2000, complete with medication and X-rays. That's per leg. Both surgeries were done, less my $500 deductible, and a cheque in the mail covering 90% of the remaining cost. All done quickly and electronically. The people are so pleasant to deal with too!

My dog ate a rock 2 weeks after I got him. The vet signed me up with Trupanion with his first exam. Trupanion reviewed the claim and paid within the terms of the policy. They processed the claim and were helpful and professional. All the agents were better than any I have experienced with any insurance company.

Our Maine Coon cat, Milo, had to have 2 teeth extracted due to a broken molar and cervical neck lesion. We have been a Tripanion policy holder for 5 years and this is the first time we have had to file a claim. We were very impressed that Trupanion processed the claim the day after the teeth were extracted. We have 2 Maine Coon cats and it is very reassuring to know that Trupanion is there should our cats have an illness or accident.

Trupanion is simply superb! Out of the blue my 5-year-old cat was diagnosed with feline diabetes, just 33 days after his policy began. He spent three scary days in a New York City ICU, and his (very substantial) medical bills were reimbursed exactly as promised and with no fuss. I have been busy singing your praises and advising friends to insure their pets. Trupanion gets an A+ all around! I thank you from the bottom of my heart for being there when my cat and I needed you!(Can I increase your overall rating to 11?)

Our dog fell ill with pancreatitis, which incurred almost $1000 in vet fees for testing, treatment, and medications. After faxing in our claim form, Trupanion quickly let us know that the claim was received. Within a week and a half, I received an email detailing the amount we would be getting back. There were no hassles, and we will be getting 90% of our vet fees back, not including the exam fee (which is excluded in Trupanion coverage). This is the second time we have had to file a claim and couldn't be happier that we have this medical coverage for our fur baby!